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Business Analyst Commercial Banking IT – NY CBTS (CSI sub domain)

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

For more information, please visit


By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.   



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Job description

Business type

Types of Jobs - IT, Digital et Data

Job title

Business Analyst Commercial Banking IT – NY CBTS (CSI sub domain)

Contract type

Permanent Contract

Job summary


The Corporate Banking and Transverse system domain within GIT New York organization is segregated into two IT lines in charge of IT projects, applications support & maintenance of business systems.  Corporate Banking IT:  Commercial banking (Front and back office), Trade Finance, Payments and SWIFT messaging. Corporate & Support Functions IT: Finance, Counterparty & Credit Risk systems, Compliance applications, transverse applications, as well as non-business applications (IT for IT, Administration, HR ...). 

The Corporate Banking IT line is looking for a hands-on business analyst to work in the Commercial Banking IT domain.  The role requires leading the design, development and deployment of solutions to business requests across the domain. A solid understanding of Commercial Banking business processes and systems is essential.

Key Responsibilities

•      Be the SME of a business line technology team responsible for owning and executing delivery of solutions to address the business' needs.
•       Engage with stakeholders at all levels to understand the business objectives and functional requirements necessary to perform their roles efficiently and effectively.
•       Elicit, capture and interpret business problems from multiple perspectives; present implications and recommendations with strategic perspective, influencing project parameters and outcomes.
•      Perform requirements gathering, solution design, functionality development, user acceptance testing, training, and deployment.
•       Develop requirements, write user stories, and design user interfaces of any new functionality that can be understood and built by the development team.
•       Understand the data model and architecture, and define data structures to enable new system functionality.
•       Evaluate the suitability of existing/potential tools to fulfill business needs.
•       Closely collaborate with Business Management, Information Technology, and outside vendors to develop and implement new applications and tools for use by the business.
•       Act as primary point of contact / SME for the domain on key functional topics and business projects.

Supplementary Information

Additional responsibilities


•      All activities should be conducted in following context:

•       Ensure the respect of policies and procedures of the Bank, as well as regulatory requirements.

•       Ensure accuracy and expediency of any activity related to audits.

•       Ensure that all system implementations meet US regulatory standards and are done in accordance with the Bank’s policies and procedures.


Management and Reporting


•      None.



Key Internal contacts


•      Primary internal customer is Commercial Operations

•      Support functions and business line involved in projects or applications

•      All GIT teams at local or global level


Key External contacts


•      FIS (ACBS) ASP Team and consulting

•      Any external provider involved in projects and more specifically main outsourcing company  


Salary Range: $120k - $160k

Position location

Geographical area

America, United States Of America



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

·         Bachelors Degree

·         Strong knowledge of business analysis, project management and data managements disciplines.

·         Strong skills in developing relationships and partnerships with key stakeholders

·         Strong analytical and troubleshooting skills

·         Autonomous, self-motivated and excellent team player

·         Real appetite to understand business user requirements and priorities

Presentation skills to synthesis and facilitate communication


Level of minimal experience

11 years and more


·      10+ years’ experience working as a business analyst on Commercial Banking subjects


·      Experience with ACBS and TI PLUS applications


·      Experience as lead business analyst / SME within IT domain

·      Financial system (Accounting and/or Financial reporting), Credit risk or Commercial banking


·      Experience with Payment systems


Required skills

·      ITIL

·      Project management

Technical skills required

·      Commercial Banking domain knowledge


·      Skilled in a variety of necessary tools and technologies, including MS Office products (e.g., Word, Excel, Outlook, Power Point, Project, and Visio), Power BI, and SQL.


·      Ability to learn and adapt to new technologies quickly

·      Technical background

·      Ability to read code to reverse engineer requirements

·      Experience in multicultural environment