Entity
About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)
Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.
For more information, please visit www.ca-cib.com
Twitter: https://twitter.com/ca_cib
LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/
By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.
Reference
2023-82798
Update date
13/10/2023
The Department and position
The department is responsible for development and maintenance of Capital Market applications used by worldwide sales users.
“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. They are continuously working with business users, infrastructure engineer and system managers.
The role will focus primarily on the build and run in-house component platform in line with the major global projects with a high value budget. You will lead and keep engage 10 team members composed by business analyst, technical lead, software developers and Application support.
Main responsibilities
In line with this, you would be expected to be fully accountable and responsible of your team deliveries on schedule, in conformance to the bank’s policies and standards and within agreed levels of quality.
You will be ensuring success criteria are defined upfront to promote alignment and actively manage to expected project outcomes in line with the program outcomes.
As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), you will forge close relationships with program director, others team leads, architecture functions and quality assurance teams. There will be a limited travel aspect to this role (approx. 25%).
A strong maturity in project management is required as you will be part of the project committee, reporting to the program director the progress highlights with key performance indicator, evaluating risk assessment and proposing mitigation, ensuring transparency throughout project lifecycle.
Team and expertise management
· Ensure operational efficiency of her teams in their activities
· Guide the team to achieve the development goals set in conjunction with activities need
· Develop a good autonomy of the team members while conducting day to day activities
· Define and manage the collective objectives of the team and the individual ones
· Ensure the good culture and mind-set in term of compliance and security matters across all team members
Delivery management
· Development and enhancement of Sales solutions
· Ensure a good composition of the team to cover the delivery needs
Support domain strategy and interface with business
· Interface with effective communication with business stakeholders to align their needs and collect their feedback
· Interface with division (“filiere”) covered by this activity
· Foster innovation and change management aligned with global CMI strategy
Secondary duties
· Serving as backup person for absent ISAP/CMI Manager and ISAP/CMI/Market Risk Members when required
· Other duties may be assigned
Team responsibilities
Application Deliveries
· Organize requirement management,
· Guide the functional team to update the specifications if necessary.
· Development of the enhancements ensuring good quality and best design practices are applied
Application monitoring responsibilities
· Define and implement application monitoring
· Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams
· Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analysed and resolved to minimize down-time.
· Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
Incidents and Requests management (business users and others IT teams)
· Provide level 1 and level 2 application support to the business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst)
· Analyze and manage incidents/problems/requests coming
Problem management and continuous improvement
· Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team
· Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
Degree and above in relevant discipline
Qualifications and Profile
Mandatory
- At least 10 years in Software development or DevOps team
At least 5 years in application support leadership
Solid experience with business interaction
Solid knowledge in trade life cycle, especially pre-trade processes and sales/trader workflow
At least 5-year experience with international investment banking domain
Good to have
- Understanding of financial products (Treasury, FX, Bonds, Credit, Rates, IRD…)
Exposure to Capital Market FO/BO system (E.g. Summit, Kondor+, Murex…)
Exposure to regulatory reporting
Education & Work Experience:
- Senior level (min. 10 years)
Master’s degree in relevant specialities
Other Professional Skills and Mind-set
- Excellent written and verbal communication skills for both team mates and management
- Strong analytical and problem solving skills
- Proficient software development life cycle
- Appetite to follow technology trend and participate to communities
- Passion for sharing expertise and grow team members’ skills
- Interest in mentoring and guiding junior team members on the path of high quality deliverables