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CCS Business Analyst

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

For more information, please visit


By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.   



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Job description

Business type

Types of Jobs - IT, Digital et Data

Job title

CCS Business Analyst

Contract type

Fixed-Term Contract

Job summary


In a challenging and multicultural environment, we seek a Business Analyst / QA to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System of CACIB. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of analyzing the requirements, writing specifications & test scenarios/cases, maintaining and building the payment system of the bank. The role will focus primarily on functional analysis and quality assurance of the build and delivery required for the evolutions of the in-house or vendor’s solution.

Main responsibilities

  • Executing Business Analysis & software testing best practices and Engagement of Stakeholders across Front-to-Back functions.
  • Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
  • Multi-tasking: Work in Agile – Scrum environment as a BA & QA. Should be able to refine/groom future stories & perform BA tests within the sprint time-box.
  • Managing the requirements and provide design options for the solutions available and guide the team.
  • Evaluation of alternative IT solutions and provide appropriate recommendations.
  • Provide Payments domain expertise to help define a viable business solution, working with the key business sponsors.
  • Ensuring that the services delivered conforms with and contributes to the development of the business strategy.
  • Assess the impacts on the project plans resulting from change requests, adhoc projects, or technology issues.
  • Coordinating with various users groups and interface teams and getting them on board as interface services for various financial services.
  • Managing stakeholders, risks, issues, quality, and project controls.
  • Work closely with the technical implementation team in bridging the gap from translating functional to technical details
  • Involve in QA activities when needed.
  • Provide functional Guidance to the Team, working closely with developers/Tech Leads for assisting in resolution of queries

Supplementary Information

Legal and Regulatory Responsibilities

  • Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
  • Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.


Position location

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelor in relevant specialties 

Level of minimal experience

3-5 years

Required skills

Professional Skills and Qualifications

The position requires a minimum of 4 years of relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications)

Other Professional Skills and Mind-set

  • Should be experienced on Agile tools (Atlassian) & BA tools (MS Word, Excel, MS Visio).
  • Ownership & requirements management: Create, Maintain & periodically update specifications documents.
  • Knowledge of all phases of IT system development and implementation life cycle
  • Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
  • Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
  • Strives to deliver the solution in the most effective and timely manner
  • Team spirit - Like explain and share knowledge
  • Hands on and versatile
  • As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Technical skills required

Key Functional Skills

  • Experience of working on Instant Payment-Europe region or any similar Real time payment processing system or Payment Engine. – Must Have
  • End-to-End payments system knowledge with detailed insights on payment file format ISO20022 (SEPA) and SWIFT. Experience with payments field/value mapping and validations. – Must Have
  • Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels. – Must Have
  • Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Mass & Bulk payments and Instant Payments. Also, experience on handling R-Msgs. – Must Have
  • Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications. – Must have
  • Break SFD & EPIC into developable stories for developers by creating linkage & traceability of requirements.  – Must have
  • Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD). – Good to have
  • Functional automation of Test cases using SOAP UI / Selenium and other automation tools – good to have
  • Should be connect dots from bigger picture to smaller chunks and maintain Change requirements. – Good to have
  • Experience on at least one of the payment engines like; Dovetail, GPP, Clear2Pay or in-house payment engines & workflows. – Must have