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Senior Business Analyst – eFX IT

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Working every day in the interest of society, our Group is committed to diversity and inclusion. To find out more on our Diversity Policy, click here:  



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Job description

Business type

Types of Jobs - IT, Digital et Data

Job title

Senior Business Analyst – eFX IT

Contract type

Permanent Contract

Expected start date


Management position


Job summary


CA-CIB has a major investment in the FX asset class, seeing it as a core area of service, growth and investment. The business is distributed globally with trading centres in London, Hong Kong and New York.
eFX technology is responsible for a suite of applications and services, forming the core of the etrading FX business line. This line services clients, internal Sales, and other branches of the group. The suite includes connectivity to markets and multi-dealer venues, single dealer platform, pricing and trader tools, and supports FX spot, forward, options and deposits.
The FX business is looking to improve their electronic footprint through implementing low latency, competitive pricing and algorithmic hedging, and improved distribution capabilities in conjunction with a push on the sales side. As a senior business analyst in the eFX IT team you will work with stakeholders to understand their requirements, guide developers in delivering quality solutions and help coordinate from inception to delivery.

You will be an experienced senior business analyst with a proven track record in FX e-trading and/or e-commerce, who is an energetic self-driven individual, adaptable as the context determines, to take instruction and work autonomously; or to work collaboratively as part of a small team.

Key Responsibilities

  • Write specifications/stories for systems and processes as required for specific projects or the continued evolution of components, interfaces and processes for all products within the eFX business line
  • Manage and deliver specific work packages and projects
  • Functional testing of enhancements in collaboration with the QA team
  • Assist in the selection and implementation of vendor software.
    Develop and maintain good working relations with the business (front, middle and back office, Risk, etc.).
  • Work with stakeholders to prioritise and keep them updated of progress, risks and issues.
  • Update system and project documentation.
  • Provide the necessary day to day support for production issues.

Supplementary Information

Management and reporting


  • Perform assigned responsibilities in a professional manner, according to the Company’s and Department’s agreed policies and procedures, and in accordance with agreed personal objectives, identified both at the Appraisal and separately assigned.
  • Support the Business requirement to maintain services where necessary on a 7 by 24 basis.
  • In conjunction/agreement with management acquire and maintain the necessary product, professional and PC skills to carry out the assigned responsibilities.
  • Provide timely reporting to management (IT or Business) of progress and problems, using the reporting mechanisms provided
  • Participate in relocation projects, BCP tests, power-downs and externally imposed testing activities, to ensure that the systems and services that are supported continue to be provided to the Business.
  • Provide on-going support to all systems services within scope of responsibility, covering application (or systems) software management, error correction, minor changes and system operations.
  • Ensure that the solutions, systems, services and on-going procedures conform to the requirements of the Legal, Audit and Compliance Departments and external regulatory bodies.

These responsibilities are not intended to be prescriptive – it is anticipated that staff will be encouraged to undertake activities outside their specific responsibilities.

Position location

Geographical area

Asia, Hong Kong



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Degree related to business or IT

Level of minimal experience

6-10 years



1.     Comprehensive exposure in the following aspects of electronic trading within the FX business line:

  • FX products (Spot, Forward, Swap, NDF, Options)
  • FX Pricing and Limit Orders
  • Interaction with multi dealer platforms
  • FX administration and process flows including organization of static data, credit checks, STP


2.     Participation in IT projects including business analysis and project or work package management.


3.     Experience in

  • FIX and API interfaces
  • FpML
  • Familiarity with data analytics such as KDB/Q would be considered an advantage

Required skills

1.     Interpersonal competency

  • interaction with and contact point between end users of IT systems, and IT developers to facilitate e.g. the gathering of business requirements,
  • making presentations
  • problem trouble­shooting


2.     Analytical competency

  • ability to produce clear written information
  • attention to detail
  • cstructured testing


3.     Personal attributes

  • self-disciplined and capable to work with delegated autonomy, or in a team
  • capable to propose or provide the most relevant solution for the prevailing work requirement
  • capable to provide direction and share information as required

Technical skills required

1.     Product knowledge (FX Spot, Forward, Swap, NDF, Options, Deposits)


2.     IT literacy


3.     Good knowledge of SQL