General information
Entity
About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)
Crédit Agricole CIB is the corporate and investment bank of the Crédit Agricole group, the 10th largest banking group in the world *.
We support major companies and financial institutions in their development and the financing of their projects.
As pioneers in responsible finance, social and environmental commitments are at the heart of our activities.
Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy.
We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations.
Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered.
By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations.
All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.
Ready to take part in our mission ?
*By balance sheet size - The Banker, Juillet 2025
Reference
2026-117408
Update date
12/11/2026
Job description
Business type
Types of Jobs - Operations
Job title
Section Head - Trade Finance Operations (India/Gulf)- CASPL
Contract type
Permanent Contract
Management position
No
Job summary
· Responsible for the supervision and oversight of a team and / or of workflow and functions.
· Responsible for operations and transaction processing, with prompt & decisive resolution over exceptions encountered
· Assist the Department Head to ensure that regulatory, bank’s policies, guidelines, control and compliance requirements are strictly adhered to.
· Review new products and requirements with Bank’s business and/or support units and setup procedures to operationalize such service delivery to customers. Provide trade technical advice to BSGs, Relationship Managers and customers (very rarely) when needed.
· Measurement and adherence to KPIs & SLA’s across all desks.
· Keeping errors and operational risks under control
· Managing crisis without operational loss.
· Drive continuous improvement and efficiency-gain projects by championing automation, streamlining manual workflows, and leading operational change initiatives.
· Deep dive in process and review/authorizing high value and complex transactions.
· People Management – Recruitment, career development, technical upskilling and managing attrition
· Ensure timely review & renewal that all process notes, flowcharts, checklist etc. that is referred to by the team and annual review as applicable
· Support H.O.D. in Audit related activities and ensure Process Hygiene to have NIL findings.
· Flexible to working hours, as per Organisation’s requirements.
Position location
Geographical area
Asia, India
City
MUMBAI
Candidate criteria
Minimal education level
Postgraduate degree – MA/MSc/PhD/Doctorate or equivalent
Academic qualification / Speciality
· Graduate in any discipline (Preferred Should have first class in all the examinations)
Level of minimal experience
11 years and more
Experience
· 10-12 plus years of prior experience in Trade Finance (Preferred).
· Should have prior experience in leading team and people management.
· Strong knowledge and compliance of various latest provisions of applicable ICC rules and regulations like
o Uniform Customs and Practice for Documentary Credits (UCP 600)
o International Standby Practices (ISP 98)
o Uniform Rules for Reimbursement (URR 725)
o Uniform Rules for Collection (URC 522)
o Uniform Rules for Demand Guarantees (URDG 758)
o International Standard Banking Practice (ISBP 745)
· Certifications like CITF, CDCS & CSDG by LIBF will be added advantage but not mandatory.
· Knowledge of French will be an added advantage (not mandatory).
· In addition, any other relevant certifications will also be of added advantage (not mandatory) e.g. CTF by IIBF.
Knowledge of Reconciliation, Funds transfer, Forex payments, SWIFT etc. would be necessary for the role of a Validator but not of a Document examiner (unless executing dual role-refer to secondary activities)
Required skills
§ Strong communication skills, both written and verbal
§ Strong problem-solving and/or analytical skills.
§ Strong team player with good communication and interpersonal skills
§ Strong attention-to-detail is required.
§ Strong sense of ownership and accountability for work.
§ Consistent ability to adapt to process changes quickly and accurately.
§ Ability to influence and impact outcomes
§ Ability to operate in a multi-tasking environment and meet deadlines.
§ Ability to take initiative, work independently and to accomplish tasks with little or no supervision
§ Ability to build working relationships with stakeholders.
Confident and Self-motivated
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