Moteur de recherche d'offres d'emploi Crédit Agricole CIB

Oracle DBA- RUN Expert (Ref 40437)

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2021). Nearly 8,600 employees across Europe, the Americas, Asia-Pacific, the Middle East and Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Information systems / IT Project management

Job title

Oracle DBA- RUN Expert (Ref 40437)

Contract type

Permanent Contract

Expected start date


Management position


Job summary

Job detailed description

An Expert has a wide spectrum of responsibilities and actions.
·       As an expert of his/her team, he/she:
has a role in supporting technical skills development and provides training when required,
supports new technologies and leverages them to provide consistency of service across streams,
·       manages service improvements for all Oracle services supported throughout the organization,
animates the team to encourage collaboration and sharing of best practices,
documents, reviews, maintains and shares relevant technical information to the team
·       provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
implements and develops improvements based on LEAN best practices,
·       focuses on automation and optimum use of the team to improve efficiency,
drives and delivers root cause for any high severity issue, reviews technology changes to identify potential risks,
·        responsible for the problem management module in ITSM
·       Leads in automation that simplifies all activities of DBA

As an experienced professional in Oracle Services, he/she:
·       supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
·       manages L3 activities whic involve direct relationships with end users and L3 activities like architecture, design, project management, etc.
·       engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
·       facilitates transformation projects and suggest future directions for new areas of improvement and change,
·       is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
·       facilitates collaboration and spread of information from and to the team,
actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into Bank operations,
·       actively assist in identifying the most technical skilled candidates for open roles.
technically coach and develop partner resources to improve productivity, define the technical skillset required to support Bank technologies,

As the escalation point of contact for Clients, he/she:
·       manages the daily relationship with Clients including planning, requests clarification risks mitigation and service quality
Job specific environment and/or organization
·       Excellent Communication skill in English
·       Working hours will match Europe business hours - 2pm to 11pm SGT
·       On-call support will be provided on a rotational basis
·       Able to work autonomously
·       Able to work in a multicultural environment

Position location

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelor in Information Technology

Level of minimal experience

6-10 years