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Market Risk Intermediate Application Support

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2020). Nearly 8,400 employees across Europe, the Americas, Asia-Pacific, the Middle East and Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Publication date


Job description

Business type

Types of Jobs - Information systems / IT Project management

Job title

Market Risk Intermediate Application Support

Contract type

Permanent Contract

Job summary

Assignment overview

The candidate will provide Level 1 and Level 2 application technical and functional support to a portfolio of Market Risk Applications. The applications are part of a sophisticated chain of applications that allow the bank to manage its risks.


Provide level 1 and level 2 application support (technical and functional) to a portfolio of counterpart credit risk applications.
Analyze and manage incidents/problems/requests coming from users
Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
Supervise and monitor daily and monthly chains and handle user request by working
closely with project, infrastructure and production teams
Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
Handle some automation and development to improve support activity
Prepare and maintain support documentation

Position localisation

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Degree in related field

Level of minimal experience

6-10 years


Candidates should have 5-8 years' experience in application support in a large organization.
Candidates should have 5+ years experience in application support in a large organization, preferably in Market risk/Front office domain.

Required skills

• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Technical skills required

• Strong knowledge in Sybase, Unix, Shell scripting, Perl and Control-M
• 1+ year in BigData (Hortonwork HDP2.5, Java Spark, KAFKA streaming)
• 1+ year in Elastic Search (ELK) and Grid computing (DataSynapse)
• Monitoring tools - ITRS Geneos, Orchestration - State machine
• Strong knowledge in SQL and UNIX platform.
• Good knowledge in Control-M
• Knowledge in Financial products (Treasury, FX, Credit, IRD…) is an advantage


French is an advantage