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KYC Team Head

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2020). Nearly 8,400 employees across Europe, the Americas, Asia-Pacific, the Middle East and Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Publication date


Job description

Business type

Types of Jobs - Compliance / Financial Security

Job title

KYC Team Head

Contract type

Permanent Contract

Management position


Job summary

Summary of the role:

Part of the KYC Middle Office team, in coordination with the Front Office, Financial Security and the KYC PR analysts and the KYC controller, the Team Head is in charge of managing and supporting production of Periodic review activities focusing on France Region.

Main Responsibilities:

  • Leading the KYC team by providing training and development for team members in order to manage the KYC activities as per SLA.
  • Provide support, guidance to team members and Point of escalation for Team.
  • Serve as a point of contact for the business with regard to KYC policy and process related questions.
  • Work with Manager on goal setting, performance management planning/implementation and one to ones / lead the appraisal process and one to one meetings.
  • Prepare and distribute reports and presentations to the business lines and other stakeholders, when applicable.
  • Manage relationships with Relationship Managers/ business lines and Compliance for each country supported by Department.
  • Perform the checking procedure and ensure quality and coaching needs are identified and met in the team.
  • Communicate and coordinate with senior management for any compliance, implementations, risk, and operations topics or issues.
  • Adhere to CACIB and regulatory policies and standards, adhere to SLA’s agreed with BL’s and countries.
  • Define and perform weekly / monthly controls & relevant actions related to process and production.
  • Management of adhoc departmental projects as assigned.
  • Maintain a workforce with capability to execute flawlessly.
  • Work with Manager to develop team members in line with versatility matrix & team needs.
  • To involve / lead / assist manager in the recruitment process and GRM needs.

Position localisation

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Master or Bachelor's Degree in Finance & Banking or equivalent fields

Level of minimal experience

6-10 years


-7 to 8 years of experience in KYC/AML / due diligence within corporate and investment banking domain in a client facing environment
-3 to 4 years of team management experience

Required skills

-Highly analytical person with ability to recognize important information and identify risks and with problem solving skills
-Strong organizational skills with excellent attention to detail
-Ability to work independently, eager to learn and with attention to detail
- Ability to multitask and manage a high number of priorities
-Self-motivated and excellent team player
-Experience in research & analysis of data and documents
-Strives to deliver the solution in the most effective and timely manner
-Hands on and versatile
-Strong perseverance and diligence towards attaining goals and effective time management
-Good knowledge of MS office package (Word, Excel, PowerPoint)