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Head of Project Management

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

For more information, please visit


By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.   



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Job description

Business type

Types of Jobs - IT, Digital et Data

Job title

Head of Project Management

Contract type

Permanent Contract

Job summary

Key Responsibilities

Management - Head of NY PMI department: Supervision of analysts and project managers as well as consultants (depending on project portfolio):

-Exercise the duties of a manager with respect to supervision of all personnel within the group including staffing, training and development, performance appraisals, resolving personnel problems, recommending salary increases, promotions, and terminations. Reports such activities to immediate manager.

-Assign personnel/services to the various projects, direct their activities and ensure adequate project reporting.

-Develop good relations with the business; follow relationship with third parties.

-Actively work on continuously improving the environment and bring efficiencies to either improve quality, time to deliver or reduce cost.

-Acting as Project Manager / PMO on IT projects:

-This includes, when applicable, change management activities (including roles and responsibilities, creation of service level agreements, review of current processes, definition of target processes and organization…); project scoping, planning and monitoring; define risk analysis on the different IT activities involved in the IT projects; organization of training as well as User Acceptance Testing.

-Define, communicate & support standards across local Global IT division in line with System Product Life Cycle and Global GIT project management methodology.

-Ensure adherence to the System Project Life Cycle (SPLC) and produces or assists in the production of key deliverables defined by the SPLC.

-Organize working, project and steering committees.

-Ensure that all system implementations meet US regulatory standards (inclusive of cybersecurity requirements) and are done in accordance with the Bank’s policies and procedures.

-Collaborate with NY Internal Auditors in their pre-implementation review.

Working on New Activity and Product (NAP) projects and New System Usage (NSU): Management of new business initiatives by assisting the Front Office and support functions (Operations, Compliance, Finance…) in building business files and in coordinating the NSU or NAP process:

-Collect and specify impacts on support functions.

-Structure a project plan (definition of scope, stakeholders, breakdown structure and main milestones).

-Work on target operational workflow as required.

-Analyze impacts on NY IT and draft NSU/NAP opinions for all files


-Implement the IDEA methodology in the Americas. Organize training and sessions with the various departments.

-Be the main contact for innovation for Head Office.

-Organize any activity or event related to innovation (ex: regular meetings with Head Office, Innovation days, etc).

-Participate to the various communities in Head Office as well as outside CACIB.

-Promote innovation and keep the Bank appraise of the initiatives inside and outside CACIB related to Innovation


Salary range: $160,000 - $185,000

Supplementary Information

-Overall Department Objectives including:

§Maintain and improve service quality.

§Maintain and improve customer satisfaction (internal and external).

§Perform assigned responsibilities in a professional manner, and in accordance with Company policy.

§Timely reporting within the IT department’s time tracking system.

§Maintain awareness of the regulatory markets and competitive environment.

-Promote Global IT’s values and visions of “1 Team” across all functions and geographical locations.

-Provide support to the CIO and COO for transversal projects and initiatives

-Ensure the respect of policies and procedures of the Bank, as well as regulatory requirements.

-Ensure accuracy and expediency of any activity related to audits.

-Approves entitlement.

Management and Reporting

Supervision of from 4 to 12 resources and consultants (depending on project portfolio).

Key Internal contacts

Any business line involved in projects.

Key External contacts

Any external provider involved in projects as well as the Head Office.

Position location

Geographical area

America, United States Of America



Candidate criteria



-Support function for Capital Markets or Investment banking activities (in IT or other department)

-Project management certification (PMP)


-Microsoft Office Suite, specifically Excel, Visio, Power Point, Word

-Familiar with information systems functional and business processes

Soft skills:

o    Strong written and verbal communication skills

o    Good organizational skills with attention to detail

o    Multi-tasking

o    Ability to analyze and summaries information

o    Ability to work autonomously

o    Comfortable in working with multiple teams across locations with excellent inter-personal skills.


o    Organization, delegation, ability to provide technical guidance.

o    Budgeting.



-Innovation and Digital transformation