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Head of Innovation, Projects, Analytics and Support team (IPAS)

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2021). Nearly 8,600 employees across Europe, the Americas, Asia-Pacific, the Middle East and Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Compliance / Financial Security

Job title

Head of Innovation, Projects, Analytics and Support team (IPAS)

Contract type

Permanent Contract

Management position


Job summary


The Head of Innovation, Projects, Analytics and Support (IPAS) Team is in charge of piloting the innovation projects and ensuring production support on KYC operations.

The position is part of the Global Referential Management department (GRM), reporting to the Head of GRM Singapore.

Main responsibilities:

  • Identifying the areas for innovation and potential associated solutions to be applied to KYC operations
  • Building, planning and monitoring the yearly projects roadmap and deliveries (dedicated KPI)
  • Assessing and monitoring the realization of the expected benefits on the KYC operations
  • Ensuring that correct production support of the KYC operation team is provided (reports, dashboards, tools incident monitoring and tools evolution follow-up)
  • Managing, mentoring and developing the IPAS team (6-7 persons)
  • Managing the relationship with stakeholders from multiple business and IT teams across Singapore and Paris
  • Reporting progress and attention points to the various recurring governance meetings (weekly business committee, steering committees)
  • Conducting department and project change management, communication and recreation activities 

Legal and Regulatory Responsibilities:

  • Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer
  • Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.


Position location

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelor Degree in Finance & Banking or equivalent fields

Level of minimal experience

6-10 years


• Minimum 7 years of relevant project management experience

Required skills

  • Very good knowledge of Middle-Office and Back-office processes and

    AML/KYC business/process

  • Confident in communicating with people at all levels

  • Self-motivated and excellent team player

  • Strong perseverance and diligence towards attaining goals and effective time management

  • Excellent communication, organizational and presentation skills

  • Excellent analytical and synthesis skill



Technical skills required

  • Pro-efficient with PC Applications, e.g. MS Visio, PowerPoint, Word & Excel