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Head of AMO - Agency & Middle Office

Vacancy details

General information


Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 13th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2018). Nearly 8,000 employees in 34 countries across Europe, the Americas, Asia-Pacific, the Middle East and North Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Reference number


Publication date


Job description

Business type

Types of Jobs - Corporate & Investment Banking

Contract type

Permanent Contract

Expected start date


Management position


Job summary

Manage a team of 4 staff, reporting to the COO in Singapore and to the Head of ITB Middle-office in Head-office

Key responsibilities:

KYC coordination

  1. Ensure smooth and quick processing of requests received from any RM / Business Line by GRM for Singapore Branch for Client On Boarding
  2. Coordinate with GRM team for periodic review of KYC files
  3. Ensure creation and validation of RLC creation/update/modification as and when necessary

Client Relation Support

  1. Primary Contact for Corporate clients
  2. Provide and Collect Standard Settlement Instructions (SSI) from / to clients, sending Account opening form, chasing & collection
  3. Quote rates for deposits / loans, respond to clients in a timely manner
  4. Reply to all client queries related to statements, rates, availability of limits etc

Primary contact for Agents

  1. Credit related matters
  2. Co-ordinate with various internal departments – RM, CRM, Legal, Compliance, Finance and communicate CA-CIB’s response to the agent


  1. Receive facility documents 
  2. Check Conditions Precedent (CPs) before drawdown is allowed; follow up for Conditions Subsequent (CS) documents if any. Provide Document Compliance Checklist II (DCC part II) to confirm receipt of all CPs (for Bilateral loans
  3. Confirmation of satisfaction of CPs from the agent for syndicated loans) to CRM, prepare Facility Administration (FA) form for CBO to complete details of committed facilities in ISIS FA, prepare loan summary card for BSG to be provided to loan processing teams, prepare MIHOS capture forms for CBO to capture receipt of required mitigants
  4. Monitor repayment schedules / receipt of funds and instruct modification / closure of MIHOS to CBO
  5. Ensure KYC has been completed and validated; original certified true copies of required documents per relevant account opening checklists are received and lodged with Counterpart Documents Unit
  6. Investigate / follow up for rectification of anomalies upon receipt of alert from CRM 

Agency Role - pre signing

  1. Implementation of the loan, review and comment the credit documentation
  2. Co-ordinate with external clients – borrower, legal counsels, lenders
  3. Co-ordinate with internal clients – RM, CRM, Legal, Compliance, Finance

Agency Role – post signing

  1. Prepare list of documents required as per Facility Agreement; record documents received, follow up for remaining documents prior to drawdown (CPs) and subsequently for CS if any; distribution of original documents to the lenders 


  1. Monthly – Provide the Business Volume Report and updated list of FBC facilities to Management Control
  2. Provide a monthly report of Anomalies to SUs for their follow up
  3. Any other report sought by the Management


Job location

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Degree or equivalent in relevant discipline

Level of minimal experience

6-10 years


Relevant experience

Required skills

- Excellent communication and presentation skills
- Team player
- Knowledge on the banking regulatory requirements

Technical skills required

MS Office