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GMRC- Monitoring and Surveillance Compliance

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Working every day in the interest of society, our Group is committed to diversity and inclusion. To find out more on our Diversity Policy, click here:  



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Job description

Business type

Types of Jobs - Compliance / Financial Security

Job title

GMRC- Monitoring and Surveillance Compliance

Contract type

Permanent Contract

Job summary


The Vice President, Email Surveillance Analyst will review electronic communications to determine if violations of policy, regulation and/or law have occurred in the use of the data.  The successful candidate will conduct research by utilizing surveillance tools to analyze potential breaches and working with management to gauge the severity of breaches. 

Key Responsibilities

Perform surveillance of  electronic communications to ensure compliance with company policies and applicable regulations;
Escalate exceptions to business and Compliance management along with supporting documentation; Prepare metrics for monthly and quarterly reporting
Provide communications reporting for the supervisory dashboard
Moderate the monthly Data Protection Committee meeting including the agenda and minutes
Maintain an audit trail of all investigations;
Work to improve efficiency of rule sets through observation and testing;
Conduct targeted investigations in connection with special requests from management or related to issues uncovered in daily surveillance;
Support the onboarding of new surveillance technologies and Perform UAT testing as required.
Maintenance and development of procedures related to electronic communications monitoring

Management and Reporting

Christopher Ferrara

Key Internal contacts




IT Security            

Internal Management

Various business lines to understand implications of specific sets of data leaving the institution 

Key External contacts


Salary range: $135,000 - $175,000

Position location

Geographical area

America, United States Of America



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

College graduate

Level of minimal experience

6-10 years



- 7-10 years of financial services/surveillance experience


- Regulatory experience is a plus

Required skills


-Strong analytic skills

-Strong organizational skills

-Team player                                        

-Good presentation skills                    

-Excellent writing skills                        

-Good time management skills          

-Detail oriented     

-Capacity to cooperate / work across discipline                                             

-Capacity to take on board the strategy of Credit Agricole CIB and participate in actions to deliver 

-Proficiency with Excel

-Self-starting, and resourceful – someone who “makes it happen”

-Ability to manage multiple tasks

-A collegial and collaborative team player capable of partnering both internally and externally

-Strong sense of personal accountability and a work ethic to do what it takes to get the job done

-Excellent judgment and ability to handle business matters in a fair and consistent manner

-Strong relationship management skills, and the ability to communicate effectively




-Knowledge of FINRA regulation is a plus

-Knowledge of Financial Conduct Authority regulation a plus

-Understanding of different investment banking products

-French proficiency