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FX Sales Support MO

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Corporate & Investment Banking

Job title

FX Sales Support MO

Contract type

Permanent Contract

Job summary


The Sales Middle Office team is responsible on supporting the Front Office in the business of FX, Fixed Income, and Money Market.

In practice this will mean being responsible for ensuring customer trades are booked accurately and in a timely manner as well as ensuring the interface between Trading, Sales and Support functions (MO/BO). You will contribute to the development of a reliable and effective control function of the perimeter. You will also have the opportunity to participate in various projects related to client business development, to optimize secure transactions and provide control of risks.


Key Responsibilities


Primary Responsibilities:

The main responsibility is to control and guarantee the accuracy and timeliness of the Sales capture, amendment and life cycle events in FO systems.

The FX Sales MO Support Analyst is specifically responsible for carrying / monitoring the below tasks:

·         Reconciliation between OMEGA vs JETSTREAM vs SIGMA

·         Voice trade validation

·         Economic details amendment / cancellation

·         Client's Trade allocation

·         Post trade - External queries - Clients / Prime Broker

·         Assisting resolution of BO queries sent to Sales

·         Investigating and managing resolution of breaks sent by BO and MO teams

·         Interface with Client Onboarding teams


Secondary responsibilities

·         Ensure the controls and procedures are developed to support the business and reduce operational risk

·         Service Quality and Processes improvement:

ü  Propose and formalise any improvements on controls and procedures

ü  Develop efficiency initiatives

·         Compliance and Governance

ü  Ensure compliance with CA-CIB CMO and New York governance and organisation directives

ü  Promote operational controls and segregation of duties

·         Control and awareness

ü  Exert vigilance to unusual or inappropriate (i.e. unusual, un-economic or fraudulent) sale practices

ü  Alert management and position control team in case of suspicion of inappropriate (i.e. unusual, un-economic or fraudulent) sale practices or operations


Management and Reporting

·        Reports to the Head of NY Sales MO


Key Internal contacts

·        Front Office, other Middle Offices, Back Office, IT support teams, KYC team, Referential team, risks and market activity monitoring teams, audit teams, and internal control


Key External contacts

·        External clients, Interbank, Brokers, SPV, Trustee


SPECIAL ROLE REQUIREMENTS:  Participation in BCP planning and testing, Bank Holiday coverage will be required


Salary range: $85,000 - $100,000

Position location

Geographical area

America, United States Of America



Candidate criteria

Academic qualification / Speciality


  • Educated to an A level standard or equivalent


  • Educated to degree level  standard or equivalent




  • Strong Middle Office / Back Office experience in FX, Fixed Income, and/or Money Market products.

Required skills


  • Rigour and sense of organisation
  • Autonomy
  • Capacity to cooperate / Ability to work across disciplines
  • High technical and analytical ability
  • Ability to analyse and summarise
  • Good relationship and ability to communicate clearly and easily
  • Sensitivity to operational risk
  • Ability to work under pressure
  • English Fluent

  • Comfortable with IT tools

  • Comfortable with excel functions, macros and visual basic


  • A good understanding of the operational risks involved in Forex markets
  • VBA, Macros

  • French is a plus