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CMI Murex Apex Support Analyst (Ref47596)

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Information systems / IT Project management

Job title

CMI Murex Apex Support Analyst (Ref47596)

Contract type

Permanent Contract

Job summary

Department and Position

The department is responsible for development and maintenance of Capital Market applications used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referentials (Asset Control..), Market Risk (in-house application on big data technologies).

The Repo and Secured Financing (RSF) IT division, works across the full value chain to sustain business activity and enable its acceleration.

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. We are continuously working with business users, infrastructure engineers and system managers.

This role is a great opportunity to onboard the IT banking domain, with a fundamental learning of what the Information System of an investment bank is. It provides step by step learning, starting from Level 1 support, moving to level 2 and finally being part of the continuous improvement and evolution of new applications and process optimization.

Main Responsibilities

Operations Management

· Provide a technical expertise on Murex application (v2 and v3).

· Optimize end of day batch.

· Improve STP performance.

· Manage Murex services.

· Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and other IT teams)

· Communicate effectively.

· Analyze and manage incidents.

Change Management

· Production deployment and validation

· Software development life cycle process

· Automate tests

· Performance analysis

· Production releases on weekend

Problem management and continuous improvement

· ITRS Geneos monitoring implementation.

· Solve recurrent incidents.

· Collaborate with build team to assess the priority of problems and follow-up the resolution, even contributing to the definition of long term solutions.

· CI/CD implementation.

The Support analyst should have strong analytical and problem solving skills, a pro-active mindset in security, incident preventive measures, improvement of the quality of service. The Candidate should have a strong appetite in the capital markets functional business. Excellent written and verbal communication skills.


Position location

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelor and above in relevant discipline 

Level of minimal experience

6-10 years


Qualifications and Profile

Candidates should have at least 3 years experience in MUREX.

· Murex Datamart – Workflow – RTBS – architecture - Market Risk module

· EOD batch

· Control M

· ITRS Geneos



· CI/CD tools


· General banking and finance understanding and knowledge

· Understanding of trade life cycle, financial products (BONDS, CDS…)

· Exposure to Capital Market FO/BO system (E.g. Summit, Kondor+, Murex…)


Education & Work Experience

· Bachelor and above degree in relevant specialties (IT, finance).

· Intermediate or senior level experience (min. 5 years).


Shift Timings

· Work in shift for ASIA or EMEA region : (9am – 6:30pm SGT) (3pm – midnight SGT)

· On-call rotation with team mates to cover night and week-end support