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CMI Head of Transversal Ops IT Section (Ref 57397)

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Working every day in the interest of society, our Group is committed to diversity and inclusion. To find out more on our Diversity Policy, click here:  



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Job description

Business type

Types of Jobs - IT, Digital et Data

Job title

CMI Head of Transversal Ops IT Section (Ref 57397)

Contract type

Permanent Contract

Job summary

The Department and Position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

“Run the bank” is the first mission of IT department. It involves many frontline IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. They are continuously working with business users, infrastructure engineer and system managers.

The division Transversal Ops is in charge of control and trade processing like: collateral, confirmation, payment, Fees & Brokerage, as well as reference data (static & market data)

The role will focus primarily on the build and delivery in-house component platform in line with the major global projects with a high value budget. You will lead and keep engage 2 to 3 teams composed by business analyst, technical lead, software developers and Application support.

Main responsibilities
You will have 2 main responsibilities:

As the regional IT Head for Transversal Ops division in the APAC region, you serve as the IT representative in Asia for the Global IT head of the division. You are integral part of the Global Division IT Board, providing leadership in your role. As the primary escalation, you are the first point toward the Business and Support Functions for project delivery and production incidents with to his Regional Filiere activities.

As a global manager overseeing multiple team, your role involves coordinating and leading teams to ensure seamless project deliveries and production support for head office.

In line with this, you would be expected to be fully accountable and responsible of your teams deliveries on schedule, in conformance to the bank’s policies and standards and within agreed levels of quality.

You will be ensuring success criteria are defined upfront to promote alignment and actively manage to expected project outcomes in line with the program outcomes.

As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), you will forge close relationships with program director, others team leads, architecture functions and quality assurance teams. There will be a limited travel aspect to this role (approx. 25%).

A strong maturity in project management is required as you will be part of the project committee, reporting the progress highlights with key performance indicator, evaluating risk assessment and proposing mitigation, ensuring transparency throughout project lifecycle.

Supplementary Information

Main duties details

Team and expertise management

  • Ensure operational efficiency of his/her teams in their activities
  • Guide the team to achieve the development goals set in conjunction with activities need
  • Optimize the sourcing composition (role, skills, seniority) to perform/deliver the activities under his/her responsibilities
  • Develop a good autonomy of the team head while conducting day to day activities
  • Define and manage the collective objectives of the section and the individual ones
  • Ensure the good culture and mindset in term of compliance and security matters across all team members

Support domain strategy and interface with business

  • Interface with effective communication with business stakeholders to align their needs and collect their feedback
  • Interface with head office division (“filiere”) covered by these activities
  • Foster innovation and change management aligned with global CMI strateg
  • Organize the work/activities of the teams to ensure the stability of the production throughout the following pillars: application monitoring, incident and requests management, problem management and continuous improvement

Secondary duties

  • Serving as backup person for absent ISAP/CMI Manager and ISAP/CMI/T2R Members when required
  • Other duties may be assigned

The position requires autonomy and reliability in performing duties while maintaining close communication with rest of project/support team.

Position location

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelor or Master in relevant specialties 

Level of minimal experience

11 years and more


  • At least 10 years in Software development or DevOps team
  • At least 5 years in application support leadership
  • Solid experience with business interactio
  • At least 5-year experience with international investment banking domain
  • Relevant experience into reconciliation, valuation, confirmation, or static market data and collateral

Good to have

  • Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)
  • Exposure to Capital Market FO/BO system (E.g. Summit, Kondor+, Murex…)