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Application Packaging – L1 Engineer

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2021). Nearly 8,600 employees across Europe, the Americas, Asia-Pacific, the Middle East and Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Information systems / IT Project management

Job title

Application Packaging – L1 Engineer

Contract type

Fixed-Term Contract

Term (in months)


Management position


Job summary


Application Packaging Engineer

Main responsibilities

He/She will be a technical application packaging Engineer for all Application / software packaging & Altiris Integration services in CA-CIB. As such, he/she will provide support and act as Application packaging Engineer for all Packaging related activities within the packaging team in Singapore. He/She has to effectively work with technical peers such as L3 team in Paris.

The 13-member (Including 2 packaging members) Citrix-VDI and application packaging team operates the RUN activities and delivers projects for its infrastructure scope covering.

As a Application Packaging Engineer of his/her team, he/she:

-Technical review and assessment of applications
-Support and troubleshooting technical issues
-Packaging applications in MSI format using Admin Studio
-Virtualize applications using App-V
-Packaging applications for Citrix environment
-Deploy Applications using SCCM / Altiris.
-Provisioning and administrating virtual desktops.
-Ensuring Process and SLA adherence
-Create the PowerShell, Batch and Vbs scripts for the package configuration
-Willing to work in Shifts as required       

-Working hours will primarily match Europe business hours

As an Application Packaging Engineer, he/she:

-supports his/her team during diagnosis whenever required
-guarantees the production readiness for day to day operations.
-actively learn new technologies and technology trends which is getting -incoperated into CA-CIB environment.
-Perform health checks as defined and take respective actions
-Responsible for service request, incidents and other tasks

As a member of ISAP/ITS, he/she:

-facilitates collaboration and spread of information from and to the team,
-participates to the department’s activities including brainstorming, team building and other team or transversal actions.

Position location

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Diploma or Degree in IT

Level of minimal experience

0-2 years


• Minimum 1 year experience in IT.

Required skills

• Customer service oriented, able to work in a dynamic and fast paced environment
• Excellent communication, interpersonal and troubleshooting skills
• Must be self-motivated and directed and demonstrate a keen attention to detail and possess the ability to work autonomously

Technical skills required

• Knowledge of Application Packaging technologies, tools and processes
• Knowledge in Application Virtualization
• Knowledge in Process Automation
• Skill in developing installation packages using Admin Studio : Install Shield and App-V 4.6 and 5.1
• Knowledge on Powershell, batch , VB script or any other programming language.
• Knowledge on Windows platforms.
• Skills in Installation and configuration of Application and Desktop deployment tools(SCCM , Altiris)
• Trouleshooting skills
• Ability to analyze and solve technical problems.
• Candidate must have excellent written and verbal communication skills.
• Ability to work in a flexible, team-oriented and constantly changing environment
• Candidate must have exposure on Windows 7 and Windows 10 operating system