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VP - Operations PMO Coordinator

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2021). Nearly 8,600 employees across Europe, the Americas, Asia-Pacific, the Middle East and Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Operations

Job title

VP - Operations PMO Coordinator

Contract type

Permanent Contract

Job summary


The VP – Operations PMO Coordinator will be responsible to work with the FTO/TBO Head of Operations within coordination and execution of departmental projects, audits and several other business requirements.

Key Responsibilities  

  • New Product approval coordinator by ensuring all departments impacted within FTO & TBO are amenable to the changes (NAP) and not issues are identified.
  • BCP Coordinator – ensure all BCP testing events are managed and executed properly and timely.  Ensure all BCP documentation is completed and submitted as required.
  • Operational Incident Reporting – work with all members of FTO & TBO to coordinate and report to management any and all Operational Incidents and coordinating potential losses
  • Coordinate and document all Off Shore governance meetings. (i.e. – with Canada, Brazil, GELOP)
  • Coordinate, maintain and manage Service Level Agreements with our Off Shore counterparts
  • Project Management – work with FTO & TBO Operations team to ensure all current projects are tracked and completed in a timely manner.  Ensure all Test Scripts are executed and documented in a way consistent with management expectations.
  • Work within all operations teams and have a full understanding of all products and processes within FTO & TBO Operations units.
  • KRI/KPI Reporting – work with management to coordinate and report all KPI/KRI information as required to meet internal requirements.
  • Reconciliations – ensure proper management of reconciliation items by working with head of Control and Reconciliation unit and report issues to management.
  • Provide any support needed to each of the individual areas of FTO & TBO Operations.

Management and Reporting  

  • Provide support to the Head of FTO/TBO Operations
  • Positions Supervised:    None

Key Internal contacts   

  • Control & Reconciliation team
  • TBO Team
  • BSG Team
  • DGO Team
  • Audit
  • Various IT supports
  • International Trade and Transaction Banking (ITB) Front and Middle Offices
  • Compliance
  • Finance

Key External contacts

  • Clients, Auditors as required

Position location

Geographical area

America, United States Of America



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Level of minimal experience

11 years and more


Minimum of 15 years with knowledge of Loan Administration, Funds Transfer and Letters of Credit

Required skills


  • English language
  • Team player
  • Good presentation skills
  • Good writing skills
  • Good time management skills
  • Good and constructive interaction with clients and colleagues
  • Knowledge of Loan Administration

  • Knowledge of LC Processing

  • Knowledge of Payments Processing

  • Knowledge of Client OFAC Screening



  • Capacity to develop others
  • Capacity to delegate
  • Capacity to cooperate / work across discipline
  • Capacity to take on board the strategy of Credit Agricole CIB and participate in actions to deliver
  • Knowledge of ACBS
  • Knowledge of Trade Innovation 
  • Knowledge of Montran (JGPS)
  • Knowledge of Intellimatch 
  • Knowledge of UCP 600/ISP 98/
  • URDG 758