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Equity Derivative Support Specialist**

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2021). Nearly 8,600 employees across Europe, the Americas, Asia-Pacific, the Middle East and Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Medical and Social

Job title

Equity Derivative Support Specialist**

Contract type

Permanent Contract

Management position


Job summary

**This position will be under the Employee Referral Program in Hong Kong.


Department: Information Technology 




The main purpose of the position is to support and improve front office systems for the Equity & Derivatives business line (Trading, Structuration/Pricing and Sales). The first mission is to provide functional and technical IT support to ensure stability of the business processes and operations across different front / middle / back office /risk and accounting related systems. The secondary missions are: the development and enhancement of trading/pricing tools and application, the automation of manual tasks on both business and IT side, the improvement of the IT processes and set up within the team.


Key Responsibilities

The role is centred around 3 major work leads for which the successful candidate will split his time equally:

Business Support Activity:

  • To provide daily functional and technical support for front office trading system, middle and back office related systems to business users.
  • To liaise with overseas IT teams for support, projects and implementations: Singapore, Paris and London.
  • To provide system and process documentation to users
  • To carry out local projects and business analysis on Asian request.
  • To follow up on global project implementation related to Asian scope.
  • To coordinate and participate in unit and user testing of applications
  • Incident / request management

Developer Activity:

  • To interpret and implement business requests on internal IT applications and/or external systems
  • To develop/enhance and maintain existing local tools and applications
  • To make first analysis for Paris Commando team and debugging on Excel VBA
  • To liaise with overseas IT teams for projects and implementation: Paris

Process Improvement:

  • Improve production processes by automating manual tasks and improving support / monitoring tools
  • Keep up to date a database of knowledge about issues, root-causes and resolutions
  • Keep up to date on functional and technical knowledge on applications / platforms covered
  • Help to implement and develop agile framework within the team


Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided immediately upon request.


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Position location

Geographical area

Asia, Hong Kong



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelor/Master Degree in Computer Science or Computer Engineering (Finance related minor is a plus)

Level of minimal experience

3-5 years


At least 3 years of experience for Analyst level and more than 5 years to be considered at Associate

At least 3 years in the financial industry, preferable in front office IT

Required skills

·         Attention to details and multi-task skill - being able to handle different topics at the same time is crucial

·         Phone Skills, Customer Focus and Customer Service are essential

·         High level of energy and reactivity required for handling day to day issues efficiently

·         Comfortable in working in a fast-paced environment and able to react quickly to incidents and urgent matters

·         Strong team player. Enjoy delivering solutions to the business

·         Proactive, innovative and passionate about technology and finance

·         Highly motivated and responsible

Technical skills required

·         Knowledge in production monitoring and alerting

·         Proven years of VBA/SQL development (at least 3 years)

·         Proficiency in scripting language: vbs, bat, PowerShell, Unix

·         Knowledge/Experience in Python is a plus

·         Experience in Agile, TDD and continuous delivery is a plus

Knowledge in C# and .NET Framework or Java 8 and Spring Framework appreciated (not mandatory for the role)


Fluent in English: Strong written and verbal communication skills at business level