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Crédit Agricole CIB vacancy search engine

Sales support - IT H/F


Détail de l'offre

Informations générales

Entité

A propos de Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB est la banque de financement et d'investissement du groupe Crédit Agricole, 10ème groupe bancaire mondial en taille de bilan 2021 (The Banker, juillet 2022).
Près de 8600 collaborateurs répartis dans plus de 30 implantations en Europe, Amériques, Asie-Pacifique, Moyen-Orient et Afrique du Nord, accompagnent les clients de la Banque dans la couverture de leurs besoins financiers à travers le monde.
Crédit Agricole CIB propose à ses clients grandes entreprises et institutionnels une gamme de produits et services dans les métiers de la banque de marchés, de la banque d'investissement, des financements structurés, de la banque commerciale et du commerce international.
Pionnier dans le domaine de la finance Climat, la Banque occupe aujourd'hui une position de leader sur ce segment avec une offre complète pour l'ensemble de ses clients.

Pour plus d'information : www.ca-cib.fr

Twitter: https://twitter.com/ca_cib
LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/   

Référence

2023-77018  

Date de mise à jour

02/06/2023

Description du poste

Type de métier

Types de métiers Crédit Agricole S.A. - Financement et Investissement

Types de métier complémentaires

Types de métiers Crédit Agricole S.A. - Analyse financière et économique
Types de métiers Crédit Agricole S.A. - Finances / Comptabilité / Contrôle de gestion
Types de métiers Crédit Agricole S.A. - Commercial / Relations Clients

Intitulé du poste

Sales support - IT H/F

Type de contrat

VIE

Durée (en mois)

12

Date prévue de prise de fonction

01/09/2023

Missions

You will join Credit Agricole CIB Americas as a Sales Support.

 

Within informatique department , BCI, with a customer-oriented organization, is in charge of studies and development of information systems.

 


The CMI department is in charge of the information system for Rates, Foreign Exchange, Credit, Structured Credit and Securitization activities.

 

It designs and provides the “Global Markets Division” Business Lines and the Back Office and Risk Support Functions with the IT systems necessary to carry out their missions.
It is also responsible for the proper functioning and operational support of these systems.

 

The client would like support on the support of a new Sales-Trader workflow tool  for the scope of interest rate derivatives. The application is developed in-house. The Support Analyst, will be involved in user support (mainly Sales), application monitoring, incident tracking from analysis to resolution, test writing (BDD), execution of tests, participation in UATs, and post-production follow-up.

 

The Support Analyst, will be involved in :

- Support local of application users (mainly Sales) for the NY Sales desk


- Monitor the application with the implementation of procedures and dashboards (Kibana)

- Analyze and follow up incidents reported by users

- Interact daily with European and Asian local support teams, and the developers / business analysts of the delivery team

- Follow the implementation of bug fixes and test the changes

- Document the processes

- Participate in the production launch and ensure post-production follow-up: user training, functional support

 

This service will be located in New York, and will allow to reinforce the current application support with a local contact for the NY Sales desk.

 

 

To be eligible for a VIE

  • Be less than 28 years old
  • Be postgraduate of a Master degree
  • Be EU citizen

 

Don’t forget to download in English  your resume and/or cover letter!

Localisation du poste

Zone géographique

Amérique, Etats-Unis d'Amérique

Ville

NEW YORK

Critères candidat

Niveau d'études minimum

Bac + 5 / M2 et plus

Formation / Spécialisation

Are you our future VIE ?

 

You are postgraduate of a Master degree from an University, a Business School or an Engineering School with a specialization in Finance or technology.

Niveau d'expérience minimum

0 - 2 ans

Compétences recherchées

Hard Skills:

•  Excellent working knowledge of Power Point and Excel

• Fluent in English

Soft Skills:

  • Good communication skills (verbal and written),
  • works well under pressure