Main responsibilities:

•       Oversee the acquisition and development of software systems in organisational units.

•       Monitor the results and quality of the different software solutions and projects implemented in the organisation.

•       Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

•       Plan, Execute and Monitor the cost, quality and delay of the different software solutions and projects implemented under his area of responsibility.

•       Supervise the whole Software Development Life Cycle of the software in charge, including the security, compliance and regulatory aspects through studies and Proof-of-Concepts when relevant

•       Manage projects and systems risks in a proactive manner. Create contingency and mitigation plans, escalate when needed.

•       Manage the vendors, their SOWs, KPIs and ensure end to end adherence of the product in the Bank’s ecosystem

•       Plan, organize and prioritize the work assigned to the team in order to meet committed deadlines and other agreed milestones

•       Identify, evaluate and report issues and risks to ensure corrective and/or preventive measures are timely taken.

•       Ensure team’s activities are in adherence to bank’s standards and norms.

•       Ensure the processes applied are in adherence to the Section operational model.

•       Actively participate/contribute to GIT Paris/ISAP governance for his/her domain.

•       Continuously monitor the satisfaction level of the customers and put efforts to maintain and improve it.

•       Coordinate with the vendor when relevant and prepare releases.

•       Continuously monitor the quality of the deliveries and the quality of service.

•       Evaluate staff knowledge & skills and recommend training.

•       Review and conduct appraisals for the team members.

•       Facilitate staff mobility and career development.

•       Implement standard DevOps practices including test automation, efficient CI/CD, Infrastructure as Code, Monitoring as Code and End to End Observability kind of Software Factory best practices.

•       Incorporate Continuous improvement process and culture on projects management & implementations, run and cost/budget.

•       Supervises and follow-up Level 3 Support Activities when the Global Support Team (L1&L2) is in need of system expertise.

•   Initiate and drive technical transformation / innovation projects to ensure that applications / systems will be able to cope with market and business demands.

Work closely with domain and Enterprise Architects & Business users in the implementations of all the local Payment Engines and their features including regulatory and compliance landscape.

•       You are solving problems and building solutions

•       You’re self-motivated and have demonstrated track record of driving Innovations in Program and Team management

•       You’re comfortable leading tribe of engineers by example and a strong advocate of latest software engineering best practices

•       You understand the importance of constructive feedback nurturing an inclusive engineering environment, championing engineering fundamentals and providing clarity and mentorship for team members to grow.

•       You have good background of understanding the technology implementations in Banks / Financial Institutions.

•       You have good background of Cash Management and Transaction banking domain in Banks / Financial Institutions.

•       You have managed vendors and the whole vendor engagement and implementation of at least one of the Cross Border / High Value payment processing products

•       You have worked one or more Industry Standard Payment engines, especially Global Pay Plus (GPP) and cash product solutions (vendor or in-house) and migrate them to other new payment engine products when required.

•       You have exposure to EMEA & Asia, specifically to SEPA, India, Singapore, Hong Kong, China cross border, Instant and Mass Payments processing and their clearing mechanism interfacing systems.

•       You have the abilities to take up the above outlined responsibilities and meet the expectations of the management team.

Bachelor and above in relevant discipline 

Skills:

•       Minimum education of bachelor’s degree in computer science / information systems.
•       15+ years of IT experience in managing development teams and delivering enterprise-scale systems
•       Excellent program/project delivery experience, with strong expertise in mentoring teams on technology deliveries using Spring, Spring boot, any public cloud offering (AWS, GCP, Azure), Dockers, Kubernetes, React.Js or Angular.Js, Kafka, Cassandra or MongoDB, Oracle or MS-SQL Server
•       Strong Engineering Manager mindset to deliver top quality software solutions
•       Deep understanding of distributed platform & microservices architecture
•       Familiarity with network architecture and security protocols (SSL/TSL, Firewall, VPNs) to interact with Infrastructure solution team
•       Strong understanding of application architecture, enabling the ability to grasp the global picture
•       Strong domain expertise in cash management, reporting and payment processing, aligned with CBPR+ and SEPA rulebooks.
•       Proficient / good implementation knowledge of SEPA, cross-border and Asia payment types (credit transfer, direct debits and real-time payments).
•       Extensive experience with payments processing engines, especially Global Pay Plus (GPP), covering end-to-end processing for Cross Border payment (XB), high-value payments (HVPS), low-value payments (LVPS) and real-time gross settlement (RTGS) systems

•       In-depth knowledge of various banking channels, including accounting processes, reconciliation, settlements and reporting mechanism in global cash management

•       Experience in leveraging AI technologies to enhance delivery efficiency, innovation and intellectual property ownership

•       Engaged effectively with senior stakeholders to win supports for the teams and initiatives.

•       Strong leadership in Agile delivery with a technical mind-set and great attention to detail

•       Excellent interpersonal, communication and collaboration skills

Demonstrated ability in time management, mentoring and guiding diverse teams

Legal and Regulatory Responsibility:

§  Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

§  Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.