Purpose of role:

The role is within the IOS OPS with primarily supporting Supply Chain Financing Transactions (TBS- SCF) and may be interchangeably responsible for; initiation, document checking or the settlement stage of the transaction. The role will be to support Business Group, Internal stakeholders and external clients.

Primary Responsibilities of Role:

1. Syndication Loans

The candidate will work closely with the respective stakeholders to support the origination and structuring of syndicated loans

 Duties include:

1. Provide support to the stakeholders in the region with regards to their financing requirements.
2. Analysis of borrowers’ needs and risk controls.
3. Coordination of terms with Bank Arrangers.
4. Lead documentation and due diligence process.

 2. Supply Chain Finance

 The candidate is responsible for checking all daily Back-office operations and expected to -

1. Ensure prompt review and monitoring of workflows of the Unit on daily operations and controls and ensure timely release of transactions.
2. Ensure accurate processing of transactions and release of payments.
3. Ensure the instructions from front/middle offices and Standard Operating procedures are properly executed in accordance along with Standard Service Level Agreement.
4. Enforcement of all operational procedures and controls.

3. Workflow Management

1.  Monitor the daily operations of the Supply Chain Finance Section and workflow supervision. Assign work to affected staff members, setting priorities, time limits and critical task objective.
2. Reconcile and account for all incoming items/work and processed output in accordance with established procedures and controls. 
3. Review and oversee and escalate pending transactions, documents, discrepancies, overdue and/or delinquent transactions, section’s output reports, records and files.
4. Ensure all standard operational and compliance procedures are updated and enforced. Provide timely support to new business initiatives of all SCF transactions.
5. Verification: Review transaction processing and pending Queues in various systems and ensuring that all transactions are processed and releases as requested. Any pending or unreleased transactions should be reviewed and escalated as appropriate.

4. Quality Control and Customer Service

1. Provide technical support and guidance to staff members, relating to review SCF transaction terms and conditions and offer opinions and comments consistent with the internal/operating/Compliance procedures.
2. Respond to inquiries received from customers, front/middle offices, internal auditors and correspondent banks, providing accurate and timely information in resolution of such queries. Identify discrepancies and/or inefficiencies in customer support efforts and ensure that they are corrected, documented and implemented
3. Preparing reports & MIS as and when required.

Compliance

 a. Enforce bank’s compliance policies and procedures.
 b. Ensure implementation of all compliance regulations                                     c. Ensure the Staff receives proper training in all regulatory and bank compliance issues.                                                                                       d.Enforce applicable internal and H.O operational procedures.

Special projects

Handle Special investigations, reports and assignments to support department Management’s goal.

Certificate or courses or any specialized training/exposure in International Trade, Trade and Commodity and Supply Chain Financing is a plus.

- Minimum 5 years of experience in a banking environment with ability to supervise and guide staff, customers and relationship managers on technical and operational matters.  

- Knowledge and experience of Supply Chain or Receivable Financing

Interpersonal and Organizational Skills:

• Ability to support and provide teamwork with focus on quality and prompt customer service. Strong inter-personal skills, verbal and written communication skills and ability to work in an automated system environment are required

• Ability to assist with supervising staff, including organizing, prioritizing, and assigning work (in the office and remotely)

• An ability to identify improvements and look for ways to create efficiencies

• Demonstrated ability to work effectively in a team-oriented environment

• Strong verbal and written communication skills

• Strong attention to detail, quality and accuracy

• Proven record of collaborating with colleagues across geographic and functional boundaries

• Willingness to share knowledge and advice with other colleagues and support their development

Individual Conduct Rules:

• You must act with integrity

• You must act with due skill, care and diligence

• You must pay due regard to the interests of customers and treat them fairly

• You must observe proper standards of market conduct

• Strong knowledge of MS Excel (formulas, charts, VLOOKUP, and pivot tables)