Purpose of role:

The role is within the IOS OPS with primarily supporting Capital Markets (CMO) and may be interchangeably responsible for; initiation, document checking or the settlement stage of trade finance operations/ loan products/ Capital Markets products. The role will be to support Business Group, Internal stakeholders and external clients.

 Primary Responsibilities of Role:

The job holder will review the transaction documents submitted by client via digital and non-digital platforms, perform mandatory checks from IFSCA angles before submitting onward for processing by global processing team in GCC within the required service level agreements (SLAs) and to the required standards. Coordinate closely with Treasury/ALM for the necessary funding in all the currencies and with liquidity forecasts.  

Initiation

· Review instructions received via digital & non-digital platforms to ensure they are valid, workable, and meet guidelines and procedures

· Carrying out Compliance due diligence checks and reference made to Red Flags, Sanctions in accordance with procedures

· Initiating transactions in share-portal for Processing/Authorizing transactions timely and accurately by GCC teams within agreed SLAs

· Liaising with Front Office, Treasury, Issuing banks, Beneficiaries, Correspondents, Business development, Credit, Finance, Compliance on transactions.

· Review and manage MT1XX,MT2XX, MT3XXX, MT7XX as required

· Investigate and respond to any enquiries received (internal / external)

· Perform End of day checks.

· Verify client credit authorizations

· Ensure Loans are timely processed and disbursed. Deposits are timely processed and booked in the system.

· Preparing reports & MIS as and when required

· Prepare liquidity forecast for the daily funding needs and coordinate with ALM/Treasury.

· Provide appropriate explanations on FO/BO Breaks

· Submission of reports to regulators in coordination with GCC

· Provide advice / reports to clients as and when requested in coordination with GCC

General Duties:

· Where required, provide support to other functions within the IBU unit like coordination with local vendors in collecting the necessary for Admin/ HR functions and to cover absenteeism

· Ensure that risks incidents are reported as per policies and procedure to the Operational Risk Function of the Bank.

· Ensure that customer queries and enquires are handled in accordance with the internal policies and procedures

· Actively Suggest and implement improvements and enhancements to the current processes, systems, and workflows

· Contribute to the improvements of internal systems, processes, and procedures, as required.

· Share knowledge and skills with the other colleagues. Provide advice and guidance to colleagues and customers

· Keep abreast of the development and advancements in the Trade Finance area & Commercial Loans & Deposits

· Other related duties as assigned

Individual Conduct Rules:

· You must act with integrity

· You must act with due skill, care and diligence

· You must pay due regard to the interests of customers and treat them fairly

· You must observe proper standards of market conduct

A degree in Business, Banking, Finance, Economics or a related discipline is essential

· Must have a minimum of 5 years’ experience in Banking/Financial Services in the Operations, preferably in Trade Financing Middle Office area

· Strong analytical reasoning skills

· Strong attention to detail

· Strong Trade Finance technical knowledge understanding and interpretation

· Strong Client servicing attitude

Interpersonal and Organizational Skills:

· Ability to assist with supervising staff, including organizing, prioritizing, and assigning work (in the office and remotely)

· An ability to identify improvements and look for ways to create efficiencies

· Demonstrated ability to work effectively in a team-oriented environment

· Strong verbal and written communication skills

· Strong attention to detail, quality and accuracy

· Proven record of collaborating with colleagues across geographic and functional boundaries

· Willingness to share knowledge and advice with other colleagues and support their development

· Fluency in written and spoken English

Technical Skills:

· Knowledge of Trade Finance/Capital Markets products and related Document Checking

· Strong knowledge of all ICC Rules

· Good knowledge of Global Markets  & Trade Compliance

· Strong knowledge of MS Excel (formulas, VLOOKUP, and pivot tables)

· Good knowledge of MS Power Point, MS Word and MS teams.

· Strong knowledge of IDPMS & EDPMS

· Good working knowledge of SWIFT

· Good working knowledge on Commercial Loans, Deposits, Outward/Inward cross border Transactions