Crédit Agricole CIB (CA-CIB) Canada is the home of Crédit Agricole CIB Canada Branch and Crédit Agricole Services & Operations.

The Canada Branch has offices in Montreal and Toronto providing financial services to Canadian Financial Institutions, Banks, Pension Funds & SSA and to large Canadian headquartered international corporations.

Crédit Agricole Services & Operations is hosting a part of all Crédit Agricole CIB’s support functions, from KYC, Back Offices, Risk, IT, Legal or Finance supporting our growing operations in the Americas and complementing our European and Asian operations platforms in a “follow the sun” approach.

When you join CA-CIB Canada, you are joining a certified Great Place to Work employer, and a highly engaged workforce.

Summary

The candidate will be responsible for accurately and efficiently managing the Standby LC process & its corresponding activities (eg: billing, payments, etc) as part of daily job role.

Responsibilities:

• Ensure that letter of credit transactions is in conformity with client instructions, UCP Publication 600/ISP98, and the Bank’s credit/ compliance procedures.
• Ensure timely processing of sensitive transactions and report to management any unusual or intricate transactions requiring review, discussion and or approval.
• Ensure that letter of credit contains relevant supporting documentation i.e. copy of executed letter of credit / amendments and completed compliance checklist, when required.
• Ensure timely disbursement of funds, as required for LC drawings, and record transaction through the banks accounting system (ACBS) for accurate accounting and reporting.
• Prepare and generate invoices for clients (corporates), ensuring accuracy and completeness.
• Prepare and generate swift messages for CACIB branches or Third Party Banks through core processing system (TI+ system) for claiming periodic and past-dues commission, ensuring accuracy and completeness.
• Billing through invoices for corporates and swift messages for banks are primarily for Standby Letter of Credit (SBLCs) transactions. Good understanding of SBLC product, workflow, parties involved, etc is essential for billing process.
• Maintain accurate records of invoices, payments, and outstanding balances.
• Verify billing data and reconcile accounts. 
• Respond to pending inquiries and discrepancies raised by clients, banks and internal stakeholders. 
• Process payments received from clients and banks in the wash & nostro accounts, ensuring accurate posting to the appropriate accounts.
• Prepare funds transfer memo & seek FX contracts (if needed) in order to effect payments out to CACIB branches or Third Party Banks. 
• Track outstanding fees and follow-up on unpaid items from clients and banks.
• Investigate and resolve billing discrepancies and payment issues.
• Maintain accurate and up-to-date records of billing transactions consistent with clients and banks records.
• Ensure SWIFT messages for LC transactions are processed properly.

University Degree in a relevant field - must have been attained between 2025-2026

Minimal experience required

• Candidate must be confident in communicating with clients, stakeholders & banks via email.
• Advanced Microsoft Excel skills.
• Attention to detail: The candidate will have to process transactions in core banking system, reconcile invoices, noticing any discrepancies and miscalculations. This requires strong observation skills and keen attention to detail.
• Problem-solving skills: Critical thinking, analytical skills, creativity, and the ability to identify and resolve issues effectively.
• Communication: Effective written and verbal communication, active listening, presentation skills
• Verbal and written communication skills in English and French required (You will need to service Anglophone clients and work with Anglophone colleagues)
• Teamwork: Collaboration, cooperation, conflict resolution, and the ability to work effectively with diverse individuals.
• Adaptability: Flexibility, willingness to learn, and the ability to adjust to changing priorities and situations.
• Time Management: Organization, prioritization, and the ability to meet deadlines effectively.