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Learning and Development Lead

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.   



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Job description

Business type

Types of Jobs - Human Resources

Job title

Learning and Development Lead

Contract type

Permanent Contract

Management position


Job summary

The Learning & Development Lead is a key member of the HR team and a sole contributor role. Reporting to the Head of HR, he / she will be in charge of the training and development function and work closely with Human Resources Business Partners and Line Managers to develop a training framework, build a learning culture and execute on talent development and DEI strategies.

Job Summary:

  • As Learning & Development Lead, he/she is responsible for designing, implementing and overseeing all learning and development programs in CACIB.
  • He / She will play a critical role in shaping the learning culture, enhancing employees’ skills, driving organizational performance and advancing our Diversity, Equity and Inclusion (DEI) initiatives.
  • He / She will assess bank-wide developmental needs to drive training initiatives and identify and arranges suitable training solutions for employees.


  • Conduct Training & Development needs assessment to identify skills gaps, training requirements and foster a continuous learning culture.
  • Design learning curriculums for all career streams and deliver programs to accelerate learning for on-boarding, talent & leadership development, and bridge competencies gap to support both individual and organization’s growth.
  • Review and recommend external training providers, and evaluate the effectiveness of courses, materials and instructors.
  • Develop and implement DEI programs and initiatives to promote diversity, equity and inclusion across all levels of the Bank.
  • Ensure the effective integration of various learning methodologies, including e-learning, in-person training and blended learning solutions.
  • Introduce best practices and innovative learning technologies and methodologies to enrich the learning & development programs and enhance learning experience.
  • Create and maintain organizational communications such as intranet bulletin boards and newsletters to communicate training and development events and resources.
  • Direct follow-up studies of all completed training to evaluate and measure the effectiveness of programs. Monitor spending and provide regular management update on investment in training.
  • Ensure employees are fully compliant with regulatory requirements relating to their competency and professional standing.
  • Ensure that the technology and processes assist in the accurate and seamless tracking of continuing professional development and work in a manner compliant with data protection legislation.


  • Recommend and develop procedural / automation improvements or processes within HR.
  • Back up for other HR colleagues during their absence.
  • Other duties as assigned.


  • Bachelor’s Degree in Human Resources or related field.
  • Minimum 5 years of experience in leading learning & development functions, preferably in a banking environment.
  • Proven experience in designing and implementing effective training programs.
  • Excellent presentation, facilitation and communication skills.

Supplementary Information

Legal and Regulatory Responsibilities:

1. Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

2. Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Position location

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelor’s Degree in Human Resources or related field.

Level of minimal experience

3-5 years


Minimum 5 years of experience in leading learning & development functions, preferably in a banking environment.

Required skills

  • Proven experience in designing and implementing effective training programs.
  • Familiarity with e-learning platforms and other learning media.