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HR Operations Analyst

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2020). Nearly 8,400 employees across Europe, the Americas, Asia-Pacific, the Middle East and Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Human Resources

Job title

HR Operations Analyst

Contract type

Fixed-Term Contract

Term (in months)


Job summary


The HR Operations Analyst is responsible for the working aspects of HR operations, supporting and reporting to the managers within the operations function. Responsible for accurate and timely data entry of all employee life cycle events; support the data collection for our Risk committee meetings and support Visa applications. 

Key Responsibilities


  • Responsible for data entry of employee life cycle events, from on / off boarding administration, maternity, paternity etc.
  • Responsible for processing cost centre movements within iTrent
  • Responsible employee data management – maintaining validator / approver and reporting managers
  • Preparation of HR documents
  • First line of support on HR operational employee queries
  • Participate in HR projects
  • Responsible for processing Invoices
  • Responsible for processing references
  • Support HR Benefit policy queries
  • HR Mobility support
  • HR Operational risk support – data collection gathering


  • To support the general management of iTrent HRMS. Responsibilities include:
    • Cost Centre management in liaison with Finance
      Provide support to HR Teams;
    • Support the running and distribution of HR MI Reporting as directed by HRIS manager.
  • Provide Support for PeopleDoc queries
  • Support development for additional processes/modules within Peopledoc
  • Support ad-hoc HR projects

 Legal and Regulatory Responsibilities

  • Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the London Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
  • Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.


Position location

Geographical area

Europe, United Kingdom



Candidate criteria

Minimal education level

Below secondary leaving certificate / GCSE

Academic qualification / Speciality


Required skills

  • Accuracy and high attention to detail.

  • Good team-working.

  • Delivery focused and Customer Service Orientated.

  • Communication and relationship building skills.
    Strong analytical skills.

  • An all-rounder who has a willingness to learn, impeccable attention to detail who can take ownership of a wide variety of HR Operational tasks sitting within a small HR team

Technical skills required

Extensive experience working in a HR Department


  • iTrent (Midland HR)
  • PeopleDoc
  • MS Excel
  • MS Word /MS Powerpoint / Visio / MS Project/ MS Access

Need to comfortable navigating around HR Systems, enjoys data entry, familiar with HR process and procedures.