Moteur de recherche d'offres d'emploi Crédit Agricole CIB

Head of Section Finance IT – Software and Applications Domain Manager (60606)

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

For more information, please visit


By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.   



Update date


Job description

Business type

Types of Jobs - IT, Digital et Data

Job title

Head of Section Finance IT – Software and Applications Domain Manager (60606)

Contract type

Permanent Contract

Job summary

The Department and position

In a challenging and multicultural environment, you are working in an IT Department in charge of the maintenance and the implementation of in-house applications for various Support Functions domains of the bank, such as the Risk, Compliance, Referentials & Finance IT domains.

In this IT Department, you are having a role of Software and Applications Manager for the IT Finance domain, where you are responsible of leading, coordinating and managing a section composed of multiple teams in charge of software engineering development and support L1/L2/L3. You ensure that all the projects, activities and tasks under the team’s responsibility are performed within quality standards, on schedule and cost-effectively.

You are working in the context of the Finance IT domain, which is composed of six in-house applications, which are in charge of providing the financial data necessary for the correct monitoring of financial risks and the production of regulatory financial reports. You will lead and keep engage 2 to 3 teams composed by business analyst, technical lead, software developers and Application support.

Main responsibilities

·         IT - Delivery management & Production support
o   Oversee the acquisition and development of software systems in organizational units.
o   Reach agreement on plans for projects and services provided by the team
o   Ensure the projects, activities and tasks under the team’s responsibility are performed within quality standards, on schedule and cost-effectively
o   Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
o   Manage budget and capacity allocation according to priorities communicated by functional manager
o   Ensure each solution developed by the team fulfills the client needs
o   Monitor the results and quality of the different software solutions and projects implemented in the organization.
o   Ensure seamless project deliveries and production support for head office

·         Partnership and communication
o   Analyze status reporting of team activities against the program plan or schedule
o   Interface with the Head of department, head-office partners and user sponsors informed of task accomplishment, issues and status
o   Serve as a focal point to communicate and resolve interface and integration issues with other teams and business partners
o   Escalate issues which cannot be resolved within the team
o   Provide guidance to the team based on management direction

Supplementary Information

 ·         Setup & people management

o   Be the leader of the Hiring strategy of your domain, having a clear control over resources performance, seniority and costs

o   Handle the salary strategy in order to be in line with global average salary objectives

o   Be responsible of recruitment, contract renewals and terminations

o   Follow up closely permanent performance and objectives in order to develop the internal talents

o   Optimize the sourcing composition (role, skills, seniority) to perform/deliver the activities under his/her responsibilities


·         Provide Team Leadership

o   Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort

o   Mentor and grow managers of the domain, as well as provide a high guidance towards the technical leaders to help achieving the objectives

o   Motivate and inspire team members by setting a good example (role model) behavior consistent with words

o   Help develop team members; help resolve dysfunctional behavior

o   Strive for team consensus and win-win situation

o   Ensure discussions and decisions lead toward conclusion

o   Maintain healthy group dynamics

o   Ensure that the team members are equipped and trained effectively to participate in the team

o   Encourage innovation, creativity, risk-taking, and constant improvement

o   Recognize team member accomplishments and outstanding performance

Position location

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality


Education & Work Experience:

Senior level (min. 10 years)
Bachelors’ or Master’s degree in relevant specialities
Computer Science
Information Technology
Programming & Systems Analysis
Science (Computer Studies)

Level of minimal experience

11 years and more


Qualifications and Profile


·         At least 10 years in Software development in managing software and applications with about 5 years of experience in financial institutions

·         Subject matter expert on in-house application development

·         Well versed with extended team management, stakeholder management

·         Knowledge and/or hands on working experience a technological environment involving technical architecture and design, implementation, DevOps

·         Excellent communication, interpersonal and logical skills.

·         Customer service oriented and a strong team player.

·         Ability to work under pressure and a commitment to solving issues.


Good to have

Exposure to Data Processing and Storage technologies and architecture
Exposure to Accounting and Financial risks (Basel 3, LCR, NSFR)

Required skills

Other Professional Skills and Mind-set

§  Excellent written and verbal communication skills for both team mates and management

§  Strong analytical and problem solving skills

§  Organization management skill to readapt organization when necessary

§  Proficient software development life cycle

§  Appetite to follow technology trend and participate to communities

§  Passion for sharing expertise and grow team members’ skills

§  Interest in mentoring and guiding junior team members on the path of high quality deliverables.