Data Security Expert

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2021). Nearly 8,600 employees across Europe, the Americas, Asia-Pacific, the Middle East and Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Information systems / IT Project management

Job title

Data Security Expert

Contract type

Permanent Contract

Management position


Job summary

Data Security Expert is a technical expert role within the Data Security Services team and will be responsible for managing, administration and supporting the Data Security and Endpoint Security technologies for the bank.

-Technical point of contact for the Run team and the related activities to data security and will be the last level of escalation for the Security specialist and engineers in the team.

-responsible for the technical transition and validation of Security services from other regions to Singapore.

-involved in projects and POC’s that may involve security services.

-works with continuous improvement principles. He/She is equivalent to the Subject Matter Expert on the technologies within data security.

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France and UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of CA-CIB in Singapore. 
Team works in Europe time zones and this role will be aligned primarily to Paris working hours. Flexible rotations are followed based on the nature of duties.
The operational support of the team covers the following technical scope:
-Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
-Data Leak Prevention systems. - Email Prevent, Web Prevent, Endpoint Protect,
-Encryption Solutions: Disk Encryption, File and Folder encryption,
-Database Audit Monitoring solutions
-Email and Web Phishing Prevention solutions.
-Vulnerability Management

Detailed Job Responsibilities
The Expert has a wide spectrum of responsibilities and actions. Person will be responsible for following (but not limited to) responsibilities in day-to-day work:

-act as the last level of escalation for the team members
own Incident, Problem and change management process for the team
assigns technical tasks and manages delegation

-animates the team to encourage collaboration and sharing of practices
participates to recruitment process for the team

-actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management

-Is the final technical approver for any changes into Data Security systems and is accountable for any technical changes in the environment from a RUN/BAU perspective

-Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team

-Participates in global Infra events (like Power down and DR Tests)
ensures activity is performed in compliance with norms, standards, processes and procedures

-gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting

-responsible to drive and deliver root cause for any high severi

Position location

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science

Level of minimal experience

6-10 years


-8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Data Classification and other endpoint & data security solutions

-Knowledge of different domains of IT Security;

-Working & hands-on experience in administering the IT Security Solutions;

-Must have experience in working in similar Production setup in Run (Operations) mode;

-Ability to apply risk based approach while working on assigned responsibilities;

-Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;

-Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;

-Excellent in analytical, communication and documentation skills;

-Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;

-Must have strong understanding of ITIL processes and comfortable working in process oriented environment;

-Ability to work independently and as well as a part of team and is able to work under minimal supervision;

-Should have time management skills and able to manage work in fast moving environment;

Required skills

Work Schedule

-Work schedule is mainly focused to support Asia and EMEA (Paris) time zone; however, may have to support during non-offce hours for critical incidents or escalation as per the assigned on-call support requirements;

-Rotational Shift schedule is followed;

-Work Hours: 2 PM – 11 PM SGT (with 1 week of General shift 9 AM – 6 PM SGT).

Technical skills required

• Hands-on experience on Symantec Data Loss Prevention (DLP);
• Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;
• Deployment, integration and administration experience of various components of Symantec DLP:
o Symantec Endpoint Protect
o Symantec Web Prevent
o Symantec Email Prevent
o Symantec Enforce
• Must have experience in defining, designing and configuring DLP Policies as per the business requirements;
• Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;
• Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;
• Professional Certifications:
o CISSP certified is highly preferred
o Symantec Certified Expert: Administration of Data Loss Prevention (any version) is highly preferred.
• Must be experienced to cover the scope as mentioned in the SKILLS MATRIX section of this document.


English, French