Key Responsibilties

• Responsible for the supervision and oversight of a team and / or of workflow and functions.
• Responsible for operations and transaction processing, with prompt & decisive resolution over exceptions encountered.
• Assist the Department Head to ensure that regulatory, bank’s policies, guidelines, control and compliance requirements are strictly adhered to.
• Review new products and requirements with Bank’s business and/or support units and setup procedures to operationalize such service delivery to customers. Provide trade technical advice to BSGs, Relationship Managers and customers (very rarely) when needed.
• Measurement and adherence to KPIs
• Keeping errors and operational risks under control
• Managing crisis without operational loss.
• Driving Efficiency Gain related projects through various initiatives / changes.
• Deep dive in process and review/authorizing high value and complex transactions.
• People Management – Recruitment, development, training team and managing attrition.
• Ensure timely review & renewal that all process notes, flowcharts, checklist etc. that is referred to by the team and annual review as applicable.
• Support H.O.D. in Audit related activities and ensure Process Hygiene to have NIL findings.
• Flexible to working hours, as per Organisation’s requirements.

Bachelor's degree / BSc Degree or equivalent

Experience Required

• Good Knowledge of MS Office (Word, Excel, PowerPoint) and other operating system skills especially using emails

• 10-12 plus years of prior experience in Trade Finance (Preferred).

• Should have prior experience in leading team and people management.

• Strong knowledge and compliance of various latest provisions of applicable ICC rules and regulations like

  o   Uniform Customs and Practice for Documentary Credits (UCP 600)

  o   International Standby Practices (ISP 98)

  o   Uniform Rules for Reimbursement (URR 725)

  o   Uniform Rules for Collection (URC 522)

  o   Uniform Rules for Demand Guarantees (URDG 758)

  o   International Standard Banking Practice (ISBP 745)

• Certifications like CITF, CDCS & CSDG by LIBF will be added advantage but not mandatory.

• Knowledge of French will be an added advantage (not mandatory)

• In addition, any other relevant certifications will also be of added advantage (not mandatory) e.g. CTF by IIBF.

• Knowledge of Reconciliation, Funds transfer, Forex payments, SWIFT etc. would be necessary for the role of a Validator but not of a Document examiner (unless executing dual role-refer to secondary activities)

Key Competencies Required

• Strong communication skills, both written and verbal

• Strong problem-solving and/or analytical skills.

• Strong team player with good communication and interpersonal skills

• Strong attention-to-detail is required.

• Strong sense of ownership and accountability for work.

• Consistent ability to adapt to process changes quickly and accurately.

• Ability to influence and impact outcomes

• Ability to operate in a multi-tasking environment and meet deadlines.

• Ability to take initiative, work independently and to accomplish tasks with little or no supervision

• Ability to build working relationships with stakeholders.

• Confident and Self-motivated.