Main responsibilities
Under the functional links to GIT/BLI/RCI and ISAP GIT/BLI/RFI Department hierarchical links, directs, coordinates and manages a team under ISAP GIT/BLI/RFI/RCS team in charge of support L1/L2, ensures that all the projects, activities and tasks under the team’s responsibility are performed within quality standards, on schedule and cost-effectively.
Provide Team Leadership
· Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
· Motivate and inspire team members by setting a good example (role model) behavior consistent with words
· Help develop team members; help resolve dysfunctional behavior
· Strive for team consensus and win-win situation
· Ensure discussions and decisions lead toward conclusion
· Maintain healthy group dynamics
· Ensure that the team members are equipped and trained effectively to participate in the team
· Encourage creativity, risk-taking, and constant improvement
Recognize team member accomplishments and outstanding performance
Focus the Team on Customer Requirements
· Build Roadmap Short-term, Long-term of his activity
· Build KPI to monitor the performance of its activity
· Coordinate with internal and external customers as necessary
· Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel
Coordinate Team Logistics
· Ensure deliverables are prepared in line with the requirements
· Help keep the team focused and on track
· Work with IT Managers to obtain necessary resources to support the team's requirements
· Establish meeting times, places and agendas
Communicate team status, task accomplishment, and direction
· Analyze status reporting of team activities against the program plan or schedule
· Keep the Head of department and section informed of task accomplishment, issues and status
· Serve as a focal point to communicate and resolve interface and integration issues with other teams and business partners
· Escalate issues which cannot be resolved within the team
· Provide guidance to the team based on management direction
Business - Delivery management
· Reach agreement on plans for projects and services provided by the team
· Ensure the projects, activities and tasks under the team’s responsibility are performed within quality standards, on schedule and cost-effectively
· Manage budget and capacity allocation according to priorities communicated by functional manager
· Ensure each solution developed by the team fulfills the client needs
Lean Management - Practices
· Ensure an effective performance dialogue and meeting cascade are in place, facilitating team performance improvement and the escalation of problems
-Master or Bachelor's degree in relevant specialities
- Candidates should have 8-12 years experience in Software Engineering activities.
- Strong organizational and communication skills in multi-cultural environment
- Strong analytical and problem solving skills in a challenging industry
- Willing to learn and innovate in a highly collaborative environment
- Advanced understanding of risk & finance and investment banking concepts