Operational Risk Manager

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

For more information, please visit www.ca-cib.com

Twitter: https://twitter.com/ca_cib
LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/

By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.   



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Job description

Business type

Types of Jobs - Risk Management / Control

Job title

Operational Risk Manager

Contract type

Permanent Contract

Job summary

Operational Risk professional (1LoD or 2LoD) with at least 7 years of experience, knows and understands well Corporate Investment Banking (CIB) products and services, has experience dealing with regulators, and ability to lead and drive change for effective operational risk management.
Understanding of processes, risks, and related controls within Middle Office / Back Office functions and related support functions such as IT, Finance, Risk, Compliance, etc. is preferred. Expertise and versatility with PC tools and applications: MS Office, PowerPoint, and data visualization tools like PowerBI is also preferred.
Finally, solid communication, presentation, and organizational skills are required for the role. Position will involve representation of the Operational Risk function at various CACIB committees as well as interaction with key support areas of the bank, senior management at all level of the bank, and periodic communication with regulators. Ability to handle and prioritize ad-hoc requests under time constraints is also must.

Primary Function: 
Reporting regionally to the second-line CACIB Risk Function / Department within CACIB NY Branch, the Operational Risk Manager (ORM) will have management responsibility for related monitoring, reporting, and surveillance of all business-line / support functions (BL/SF) within their scope in terms of: Incident / Loss identification; Control Indicators / Metrics; Risk and Control Self-Assessments (RCSAs); Action Plan monitoring; Governance and reporting, etc. related to the Canadian entity.
Depending on their expertise and background, the ideal candidate will have some knowledge of and familiarity with other types of specific non-financial risks such as Compliance, Cybersecurity, Third-Party Risk Management, and or Data Quality / Governance.

Applying a risk-based approach, the ORM will work closely with the Canadian 1LoD (Line of Defense) under their responsibility / scope to ensure that:

Incidents and losses are accounted for in Olimpia tool, escalated, control gaps are identified, and properly actioned. Attention to detail and CIB product understanding and priorities are critical also to ensure accurate and timely reporting.

Metrics (i.e. Key Risk / Key Control Indicators) are in place which adequately / appropriately measure those risks or control results. Ensure accurate and timely reporting. Periodic coordination also with Paris CACIB HO (Head-Office) ORM team and BL/SF ORM teams. This includes management or oversight of local indicators as well as those required by HO and in Olimpia and COSMOS going forward.

Risk and Control Self-Assessments (RCSA) – periodically prepare, review, and challenge the 1LoD who are the owners of their RCSA and ensure the accuracy and timely reporting of key processes, related key risks, and associated key controls.
Maintain good relationships and effective communication / coordination with the Operational Risk Representatives 

Supplementary Information

ORR) in the 1LoD but also among other 2LoD functions in Risk (e.g. Market and Credit), Compliance, and 3LoD Audit. In addition, some coordination also with Enterprise Risk Management function for CUSO (Combined US Operations), if applicable.

Governance and reporting – Contribute, participate, and present at the CACIB ICC (Internal Control Committee aka Operational Risk Committee) as well as participate and contribute to CUSO USRC (US Risk Committee) of CASA group, if applicable. Other reporting requirements include contributions to the semi / and annual reports on Internal Control for HO as well as the 6x annually PCC (Permanent Control Committee). Also, organize and manage periodic Internal / Permanent Control Committees of Canada Branch / Entity.

Depending on the BL/SF scope of responsibility, the ORM will participate in various 1LoD and 2LoD committees to further understand Operational Risks of the bank and to demonstrate also independent and effective challenge where issues are raised. This information is also necessary to enrich the quality and content of the MIS mentioned above.

Handling and management of regulators and IGE who periodically assess 2LoD and/or need assistance evaluating or understanding of key areas of risk or themes as well as any identified control issues, threats, or vulnerabilities that exists or incidents they may have occurred during the period.

Salary Range: $150k-$175k

Position location

Geographical area

America, United States Of America



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelor minimum in related field.

Level of minimal experience

6-10 years


•                     Operational Risk Professional with at least 7 years experience.

•                     Solid knowledge and understanding of CIB products, services, and functions.

•                     Excellent analytical, communication, organizational, and interpersonal skills

•                     Entrepreneurial, results oriented team player who is constructive, promotes collaboration, and is able to manage disagreement

•                     Effective presentation and communication skills and comfortable leading discussions at all level of the bank including local management committee

•                     Effective handling of regulatory requests and in periodic meetings with regulators

•                     Ability to work independently and collaboratively across all functions

•                     Needs to be very rigorous in terms of analyzing and reporting

•                     Excellent sense of urgency and prioritization and ability to demonstrate effective challenge where necessary

•                     Expertise and versatility with PC tools and applications: MS Office, Advanced Excel, PowerPoint, Visual Basic is preferred.

•                     Familiarity with data visualization tools like Power BI is a plus

•                     English speaking, reading and writing. French is a plus