Business Analyst

Vacancy details

General information


Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2019). Nearly 8,400 employees across Europe, the Americas, Asia-Pacific, the Middle East and North Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

For more information, please visit




Publication date


Job description

Business type

Types of Jobs - Information systems / IT Project management

Contract type

Fixed-Term Contract

Term (in months)


Management position


Job summary

Summary of the position:

Upholding the communication with stakeholders (project managers, peers, counterparts in Paris and software engineers), the candidate will ensure that the delivered product answers the business’ needs. The position requires a deep functional knowledge and understanding in trade finance products like documentary credits, collections, loans and guarantees. 

Main responsibilities:

·       Analyse, assess and clarify functional specifications, from simple to complex/strategic projects. Write specifications and ensure validation and adherence of project's stakeholders.
·       Manage the change requests during the implementation stage in coordination with sponsors, project managers and technical teams
·       Follow up the implementation of the solution with software engineers and provide clarifications when necessary.
·       Prepare and execute the test plan at application level. Manage the resolution of issues raised following test plan's execution.
·       Manage UAT, qualify and recommend decision on users change's requests. 
Main duties details:

Requirement gathering,  Analysis and Testing
·       Gather business requirements and clarify needs if needed
·       Implement and test components from functional specifications
·       Manage user requests and participate in discussions on requirements
·       Conduct integration testing before handing over product for UAT
·       Provide functional support during UAT activities

Maintenance and support:

·       Provide L3 functional support for applications under responsibility
·       Analyse and resolve tickets raised by end-users in production environment
·       Analyse enhancement requests as prioritized by business for live applications under responsibility and provide IT inputs.
·       Produce documentation for L1/L2 support to improve support quality over time.

Functional Documentation:

·       Elaborate or review user's documentations (user guides, release notes...)
·       Prepare specification documentations and validate with business as per project requirements.
·       Participate in functional analysis and keep the documentation up to date w.r.t. any new changes.

Co-ordination and communication:
·       Co-ordinate with other business analysts, developers and end-users as needed to deliver solutions on time and with good quality
·       Organize meetings on any functional topics under control as needed
·       Provide consultancy to managers, developers and other team members.

Secondary duties:

·       Ensure a functional watch and organize knowledge sharing within the team.

·       Foster CA-CIB's project management methodologies and standards.


Position localisation

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Degree in related field

Level of minimal experience

3-5 years


- Ability to understand business requirements and transpose them into specifications and solution design proposal
- Ability to easily communicate with multi-cultural team members
- Ability to work in an Agile delivery environment
- Strong skills in tests methodology
- Strong organizational and communication skills
- Strong ability to analyze and summarize
- Self-sufficient and pro-active in sourcing information
- Strong sense of confidentiality

Required skills

- Basic understanding of risk & finance and investment banking concepts

Technical skills required

- Data Modelization Methodologies and
- DB, SQL queries and stored procedures query proficient