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Team Lead – Credit and Rates IT

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Information systems / IT Project management

Job title

Team Lead – Credit and Rates IT

Contract type

Permanent Contract

Job summary

Key Responsibilities

Management of the IT sub domain related to Credit and Rates IT systems in NY includes:
·Applications support for end users. Include coordination with external vendors, head office etc.
·Business analysis expertise for local requirements and coordination with HO
·Efficiencies through simplification for both workflows and cost
·Coordination of application developments where development is either in house or through 3rd party vendors, though minor development may at times be required
·Configuration updates of systems as required / needed based on change control processes and procedures
·Addressing audit and regulatory requirements
Duties performed
-Assign personnel/services to the various projects, direct their activities and ensure adequate project reporting.
-Coordination with teams on-shore/off-shore, third parties or Head Office for major projects.
-Provide input to general architecture - including hardware, network, tools, software, etc.
-Develop good relations with the business; follow relationship with third parties, manage / assist members.
-Actively work on continuously improving the environment and bring efficiencies to either improve quality, time to deliver or reduce cost.
-Ensure operational integrity and stability of all systems - including out of hours support (24/7), where required.
-Supervise installation of accepted proposals and integrate the new services into existing systems in conjunction with the department managers and personnel affected; explain the new systems and interpret computer output.
-Ensure issues are addressed in a timely manner and as per procedures defined / standards when applicable
-Direct research on internally developed systems or third-party customized systems.
-Conduct feasibility studies, systems design and make recommendations on the appropriate action to be taken.
-Ensure the following processes are in place and efficiently executed: change management, incident management, problem management, knowledge management, demand management.
-Exercise the duties of a manager with respect to supervision of all personnel within the team including staffing, training and development, performance appraisals.
-Consult with and advise other departments on systems and procedures.

Systems support:
-Ensure integrity of all systems.
-Develop good relations with the business (FO, MO/Risk, BO), follow relationship with third parties, manage / assist members

-System support for linear, fx, securitization, credit and non-linear products lines: Orchestrate, Summit, Murex among others [not exhaustive]. This includes after-office support for nightly batch processes when applicable as well as miscellaneous processes or actions that can be done during non-business hours, or special operations like upgrades or BCP
-Provide technical solutions for user or management requests


Salary range: $170,000 - $215,000

Position location

Geographical area

America, United States Of America



Candidate criteria

Academic qualification / Speciality


-Conduct feasibility studies, systems design and make recommendations on the appropriate action to be taken.

-Follow up on special requests from management.

Project management and business analysis expertise. In that capacity:

·Acting as Project Manager / PMO on IT projects:




-Project manager role on IT projects. This includes, when applicable, change management activities (including roles and responsibilities, creation of service level agreements, review of current processes, definition of target processes and organization…); project scoping, planning and monitoring; define risk analysis on the different IT activities involved in the IT projects; organization of training as well as User Acceptance Testing.

-Ensure adherence to the System Project Life Cycle (SPLC) and produces or assists in the production of key deliverables defined by the SPLC.

-Organize working, project and steering committees.

-Ensure liaison and alignment with the HO for requirements and delivery

-Ensure that all system implementations meet US regulatory standards and are done in accordance with the Bank’s policies and procedures.

·Acting as Business Analyst:
-Gather requirements and define specifications so development can be done.
-Propose and design technology solutions and transform them into clear business and technical requirements.
-Coordinate and assist with development teams to ensure proper implementation of business requirement in the information system.
-Liaise with the business lines to understand strategies and interpret underlying business needs.
-Ensure coordination and alignment with the HO for requirements
-Utilize query tools to confirm data quality and investigate questions.

Required skills


-Organize and conduct functional testing on major projects or complex changes.

-Overall Department Objectives including:

-Maintain and improve service quality.

-Maintain and improve customer satisfaction (internal and external).

-Perform assigned responsibilities in a professional manner, and in accordance with company policy.

-Timely reporting within the IT department’s time tracking system.

-Timely reporting of incidents, outages, system errors and possible enhancements within the appointed system.

-Maintain awareness of the regulatory markets and competitive environment.

·Ensure successful execution of projects under the domain, including review, remediation, risk mitigation for delivery on time, with quality and within budget.

·Follow development procedures as per the internal system project life cycle procedures.

·Follow policies and procedures of the Bank, as well as regulatory requirements.

·Ensure accuracy and expediency of any activity related to audits.

·Oversee proper execution of BCP activities for the domain in scope when necessary.

·Ensure adherence to LEAN Management processes implemented in NY, especially brief, debrief and PSS.

·Promote GIT’s values and visions of “1 Team” across all functions and geographical locations.


Technical skills required


Management and Reporting

Supervision of fulltime employees and consultants (depending on project portfolio).

Key Internal contacts

Any business line involved in projects, more specifically in Credit and Rates business line 

Key External contacts

Any external provider involved related projects or applications support as well as Head Office.


-IT Support function for credit and rates business area

-Familiar with information systems functional and business processes


-Microsoft Office Suite, specifically Excel, Visio, Power Point, Word

Soft skills:

o    Strong written and verbal communication skills

o    Good organizational skills with attention to detail

o    Multi-tasking

o    Ability to analyze and summaries information

o    Ability to work autonomously

o    Comfortable in working with multiple teams across locations with excellent inter-personal skills.

o    Management of people and capacity of the team members.

Functional knowledge:

o    Knowledge of credit and rates business lines

o    Knowledge of US Treasuries

o    Knowledge of linear and non linear products

o    Knowledge of FX products


-Project management

-Past experience with business continuity (Disaster Recovery)