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Moteur de recherche d'offres d'emploi Crédit Agricole CIB

Team Head - Capital Market IT


Vacancy details

General information

Entity

About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2020). Nearly 8,400 employees across Europe, the Americas, Asia-Pacific, the Middle East and Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.


For more information, please visit www.ca-cib.com

Twitter: https://twitter.com/ca_cib
LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/
  

Reference

2021-53287  

Publication date

07/01/2021

Job description

Business type

Types of Jobs - Information systems / IT Project management

Job title

Team Head - Capital Market IT

Contract type

Permanent Contract

Management position

No

Job summary

The Department and position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. They are continuously working with business users, infrastructure engineer and system managers.

Responsibilities

Team and expertise management

·         Ensure operational efficiency of her teams in their activities

·         Guide the team to achieve the development goals set in conjunction with activities need

·         Develop a good autonomy of the team members while conducting day to day activities

·         Define and manage the collective objectives of the team and the individual ones

·         Ensure the good culture and mindset in term of compliance and security matters across all team members

Support domain strategy and interface with business

·         Interface with effective communication with business stakeholders to align their needs and collect their feedback

·         Interface with division (“filiere”) covered by this activities – TransverseOps

·         Foster innovation and change management aligned with global CMI strategy

Team responsibilities

Application monitoring responsibilities

·         Define and implement in coordination with the build team the needed application monitoring

·         Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams

·         Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analysed and resolved to minimize down-time.

·         Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

·         Provide level 1 and level 2 application support to the business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst)

·         Analyze and manage incidents/problems/requests coming

Problem management and continuous improvement

·         Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team

·         Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.

·         Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The position requires autonomy and reliability in performing duties while maintaining close communication with rest of project/support team.

Position localisation

Geographical area

Asia, Singapore

City

Singapour

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

• Master's degree in relevant specialities

Level of minimal experience

11 years and more

Experience

• At least 10 years in Software development or DevOps team
• At least 5 years in application support leadership
• Solid experience with business interaction
• At least 5-year experience with international investment banking domain

Required skills

• Excellent written and verbal communication skills for both team mates and management
• Strong analytical and problem solving skills
• Proficient software development life cycle
• Appetite to follow technology trend and participate to communities
• Passion for sharing expertise and grow team members's skills
• Interest in mentoring and guiding junior team members on the path of high quality deliverables.

Technical skills required

- Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)
- Exposure to Capital Market FO/BO system (E.g. Summit, Kondor+, Murex…)