General information
Entity
Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 13th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2018). Nearly 8,000 employees in 34 countries across Europe, the Americas, Asia-Pacific, the Middle East and North Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.
For more information, please visit www.ca-cib.com
Reference number
2018-28440
Publication date
16/02/2019
Job description
Business type
Types of Jobs - IT / Project Management
Contract type
Fixed-Term Contract
Job summary
Position:
The Support Engineer is responsible for the day to day operations and maintenance of CACIB information system in a specific technical domain ( Infrastructure, middleware and application support ). This primarily involves execution of standard requests, resolution of incident and implementation of changes.
Main responsibilities
The Support Engineer core responsibilities is to cover the following areas:
- Incident resolution
- Change control and implementation
- Request execution
- Problem management
Job location
Geographical area
Asia, Singapore
City
Singapour
Candidate criteria
Minimal education level
Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality
Degree in relevant field
Level of minimal experience
6-10 years
Experience
Experience in Banking environment and / or international organization
Required skills
- Ability to work under pressure and prioritize activities
- Team player with cooperative mindset
- Strong communication skills
- Ability to work autonomously
- Self-motivated, innovative and energetic
- Able to work in a multicultural environment
- Full proficiency in English (oral and written)
Technical skills required
- Experience in IT Production activities (RUN services)
- Knowledge and understanding of infrastructure technologies
- Knowledge of IT Service Management framework (ITSM/ITIL)