Summary of the position:

ISAP GIT/BLI/RFI department is in charge for Counterparty Risk, Referential, Compliance and Finance businesses to implement and support tools for CA-CIB Head Office.

As Software Engineer Team Manager in charge of support specific IT applications, systems and activities, he is in charge of driving IT support and development people and activities in maintenance and project context.
 
Main responsibilities:

Under the functional links to GIT/BLI/RCI and ISAP RFI Department hierarchical links, directs, coordinates and manages a team under ISAP RFI/CRI section in charge of software development and support L1/L2/L3. Ensures that all the projects, activities and tasks under the team’s responsibility are performed within quality standards, on schedule and cost-effectively.

Provide Team Leadership
·         Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
·         Motivate and inspire team members by setting a good example behavior consistent with words
·         Help develop team members; help resolve dysfunctional behavior
·         Strive for team consensus and win-win situation
·         Ensure discussions and decisions lead toward conclusion
·         Maintain healthy group dynamics
·         Encourage creativity, risk-taking, and constant improvement
·         Recognize team member accomplishments and outstanding performance

Focus the Team on Customer Requirements
·         Build Roadmap Short-term, Long-term of his activity
·         Coordinate with internal and external customers as necessary
·         Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel

Coordinate Team Logistics
·         Ensure deliverables are prepared in line with the requirements
·         Help keep the team focused and on track
·         Work with various managers and sections heads to obtain necessary resources to support the team's requirements

Communicate team status, task accomplishment, and direction
·         Analyze status reporting of team activities against the program plan or schedule
·         Keep the HOD and section informed of task accomplishment, issues and status
·         Serve as a focal point to communicate and resolve interface and integration issues with other teams and business partners
·         Escalate issues which cannot be resolved within the team
·         Provide guidance to the team based on management direction

Business - Delivery management
·         Reach agreement on plans for projects and services provided by the team
·         Ensure the projects, activities and tasks under the team’s responsibility are performed within quality standards, on schedule and cost-effective

Lean Management - Practices
·         Ensure an effective performance dialogue and meeting cascade are in place, facilitating team performance improvement and the escalation of problems