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Server Support Trainee (One Year Contract)

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2021). Nearly 8,600 employees across Europe, the Americas, Asia-Pacific, the Middle East and Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Information systems / IT Project management

Job title

Server Support Trainee (One Year Contract)

Contract type


Job summary

Assist in daily operation related to Windows Server Support and Administration.

The ideal candidate should have already completed their graduation requirement by August 2021 and ready to start working in short notice.

Key Responsibilities
· To perform system administration’s tasks such as server deployment, upgrade, patch installation, tuning and daily user accounts administration.

· To provide quality follow-up and management on IT related incidents

· To coordinate with local and regional IT teams for project implementations and regional development

· To review and analyze, on regular basis, security logging, and antivirus protection status.

· To create/update system and project documentation, and operational procedures

· To work overtime for supporting tight management deadlines when necessary

· To work with various IT support teams to identify and resolve issues, implement enhancement and improvement on IT Infrastructure.

Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided immediately upon request.

La version française est disponible sur demande à votre RH locale.

Position location

Geographical area

Asia, Hong Kong



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

· Fresh graduate in Engineering/Science with less than 12 months’ full-time experiences

Level of minimal experience

0-2 years



Required skills

· Pro-active, swift, analytical, rigorous, able to multitask and work under pressure

· Quick learner, critical thinking and ability to comprehend and translate processes and ideas

· Able to guide non-technical user in simple language.

· Responsible, self-driven; and act prudently

Technical skills required

·  Good knowledge of Windows products like Windows 10, Windows server, Linux, Microsoft Office is a plus

· Scripting skill in Powershell and Python etc is a plus


Good communication in English