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RPA Senior Business Analyst

Vacancy details

General information


Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 13th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2018). Nearly 8,000 employees in 34 countries across Europe, the Americas, Asia-Pacific, the Middle East and North Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Publication date


Job description

Business type

Types of Jobs - Risk Management / Control

Contract type

Permanent Contract

Management position


Job summary


The Senior Business Analyst is in charge of performing business analysis for GRM SGP in the context of the RPA implementation project on KYC processes.

Main responsibilities:

Business Analysis

·         Redaction of Business Specifications for KYC processes automation, including requirements for other impacted applications

·         Definition of As-is and To-be processes (Process Mapping under Visio)

·         Animation & Participation to workshops with KYC SME business operators to identify requirements and draw processes

·         Functional support to development team during design, build and test phases

·         Preparation, Execution and follow-up of User Acceptance Test phases (test cases)

·         Support to development team for preparation of production releases

·         Communication and coordination of business operators actions related to the project

·         Functional monitoring of production post go-live

Change Management

·         Redaction / support of redaction / update of procedures and tutorials

·         Functional support to business teams in preparation of robot deployment

·         Guidance during trainings of users before rolling out new automated processes


Legal and Regulatory Responsibilities:
·         Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

·         Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.


Job location

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Degree in any field

Level of minimal experience

6-10 years


• Minimum 6 years of relevant Business Analysis experience

Required skills

• Excellent Business Analysis skills: gather and elicit business needs, functional specifications, process mapping, data mapping, UAT conception/execution
• Self-motivated and excellent team player
• Excellent written/verbal communication skills with all stakeholders (business, IT, management)
• Rigorous in his/her work
• MS Office, MS Visio, JIRA

Technical skills required

• Knowledge of Robotics Process Automation (RPA)
• Knowledge of AML/KYC business / processes
• Knowledge of Corporate/Investment Banking Middle-Office and Back-Office processes
• Knowledge of AML/KYC business / processes
• Knowledge of Corporate/Investment Banking Middle-Office and Back-Office processes