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Operational Risk Manager

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Risk Management / Control

Job title

Operational Risk Manager

Contract type

Permanent Contract

Management position


Job summary

The Operational Risk Management function ensures the efficiency of the permanent control set-up over time, i.e. via four main missions:

  1. Identifying the risks (mapping);
  2. Monitoring them (controls);
  3. Correcting them (action plan); &
  4. Reporting to management

The Operational Risk Manager of the Branch:

  • Implements the Risk & Control Self-Assessment (RCSA) on an on-going basis and updates the risk mappings in the Group’s reporting tool with the help of the Divisions and Cross-functional Functions’ ORMs and Operational Risk Representatives (ORRs)/ Delegates (ORDs);
  • Ensures the operational controls cover all the risks identified by the ORRs in the risk mappings;
  • Ensures, under his/her level 2.2 responsibility, the proper performance of the operational controls (L1 and L2.1) that must be conducted within their scope as proposed by the Divisions or Cross-functional Functions ORMs, in particular by carrying out ad hoc verifications on the control results provided by ORRs and ORDs;
  • Ensure correction actions are properly defined and implemented in cooperation with the operational managers of the scope and/or the Country COO;
  • Ensures that significant incidents are identified, analysed and reported via the Group’s reporting tool (i.e. OLIMPIA) in a clear and concise way;
  • Ensures that the formalization of these various tasks is of adequate quality to enable their evaluation and traceability;
  • Ensures the reporting of progress of the elements listed above and/or warning related to any weaknesses in internal control system of the Branch, to the SCO and Line manager, in particular via the permanent control governance committees;



  • Promotes awareness on Operational Risks;

Supplementary Information

In addition, he/she carries out a certain number of missions related to their main missions:

  • Monitors the performance of the annual due diligence of outsourced activities by Activity Managers in accordance to the Group’s Governance Texts and the Branch’s local outsourcing procedures;
  • Provides secretarial function to the Internal Control and Permanent Control Committees, covering  Singapore Branch including ISAP, in accordance with the Governance Text governing them;
  • Produces the contribution of his/her scope for the CACIB Internal Control Report (RCI) based on Head Office’s requests;
  • Issues specific opinions in connection with NAP and CSP processes within their scope;
  • Participates in various Head Office MRO campaigns, including Loss / Incident / Action Plan / OEA / RCSA
  • Promotes awareness on Operational Risks;

Legal and Regulatory Responsibilities

  • Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
  • Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Position location

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Degree in Business Administration, Finance or relevant discipline

Level of minimal experience

6-10 years


  • 5-8 years experience in Audit, Banking Operations and/or Risk Management
  • Basic knowledge of Information Technology and Operations-related issues

Required skills

  • Ability to deal with multi tasks and work within a dynamic and evolving environment
  • Excellent interpersonal, communication, analytical and presentation skills - both written and verbal
  • Proficient in MO (Excel, PowerPoint…) as well as risk management systems
  • Excellent written and spoken English required