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Network Security Network Expert

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2020). Nearly 8,400 employees across Europe, the Americas, Asia-Pacific, the Middle East and Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Publication date


Job description

Business type

Types of Jobs - Information systems / IT Project management

Job title

Network Security Network Expert

Contract type

Permanent Contract

Job summary

Job summary

He/She will be a technical RUN expert for all Security (Network) services in CA-CIB. As such, he/she will provide support and act as the last level of escalation point for all production support activities within the Security (Network) operations team in Singapore. He/She is accountable for the overall health and stability of the technical solutions within his scope. He/She has to effectively work with technical peers such as architects, peer experts and project teams on technology road maps and projects. He/She will have control over the scope of technical activities, develop best practices, manage knowledge and ensure the necessary trainings are imparted to the team wherever applicable.

The 30 member Network-Security team operates the RUN activities 24/7 and delivers projects for its infrastructure scope

Job detailed description

-has a role in supporting technical skills development and provides training when required.
-supports new technologies and leverages them to provide consistency of service across streams,
-manages service improvements for all Network Security services supported throughout the organization,
-documents, reviews, maintains and shares Security relevant technical information to the team
-provides technical direction for Security related services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
-implements and develops improvements based on LEAN-CA-CIB best practices,
-focuses on automation and optimum use of the team to improve efficiency,
drives and delivers root cause for any high severity issue,
-reviews technology changes to identify potential risks,
-is responsible for problem management and resolution

As an experienced professional, he/she:
-supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
-is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
-engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
-facilitates transformation projects and suggest future directions for new areas of improvement and change,
-guarantees the production readiness and license to operate of new projects and solutions
-is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
-actively engages to understand new technologies and technology trends and -reviews them with a view to incorporating them into CACIB operations,
-actively assists in identifying the most technical skilled candidates for open roles,
-technically coach and develop partner resources to improve quality and productivity,
-Define the technical skillset required to support CA-CIB technologies.

Position localisation

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

• Must be a bachelors'/engineering graduate

Level of minimal experience

6-10 years


• 7+ Years of General Network Knowledge (Cisco, Juniper, Arista)

Required skills

Job specific environment and/or organization
• Fluent English written and spoken
• Working hours will primarily match Europe business hours
• On-call support will be expected on a rotational basis

Technical skills required

• Specialized knowledge of Network Security Technologies such as Firewalls, IDS, IPS, ISE (Trendmicro, Fortinet, Checkpoint devices etc,.)
• has a role in supporting technical skills development and provides training when required.