Summary of the position:

• Processing export letter of credit advising/confirmation & liaising with relationship manager & clients responsible
• Processing outward collection with and without forfaiting
• Able to support Team Lead whenever necessary
• Provide secure, quality & efficient support for ETF which includes:

1) Manage Operational risks

• Ensure that transactions are processed;
  • Within acceptable technical risks and in compliance with bank’s rules and operation procedures
  • In conformity with conditions of BLA/TFl or delegated authority
  • Timely processing of transactions by platform
  • Timely and accurately of all events in the life of the transactions, including resolution of suspense items
  • Responsible for the swift resolution of any pending items (events, payments, accounting entries, reporting) with ETF platform

2) Provide good customer service

• Maintain same day processing
• Provide appropriate technical advice to customers and Relationship Managers

3) Business continuity

• Provide backup whenever is required

Main duties:

• Review export LC and contacting customers to clarity on ambiguous terms
• Review export schedules against documents presented by clients/banks before scanning over to platform
• Ensure signatures of clients on applications are verified by P&R Dept before posting into Eboni for processing
• Ensure that transactions are processed in conformity with conditions of BLA/TFl or delegated authority
• Ensure transactions posted into Eboni are correct.
• Monitor/trace on posted transactions in Eboni that issuance/payment are executed within the time frame in SLA or as highlighted
• Perform any sanction controls as per procedures

Secondary duties:

• Perform monthly supervision of GL and quarterly supervision of physical files of TE clients
• Backup any duties whenever is required
• Involve in any projects being assigned by department head

Bachelors' degree in Banking and Finance or any other related field of studies/ working experience