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Knowledge Manager (54959)

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Corporate & Investment Banking

Job title

Knowledge Manager (54959)

Contract type

Permanent Contract

Management position


Job summary

Summary of the position:


Part of the KYC Middle Office team, in coordination with the Front Office, Financial Security The knowledge manager is responsible for the Management of the Training academy & knowledge management framework implemented across the department and will drive continuous improvement of this framework in collaboration with key stakeholders

Main responsibilities:

·         Management of new joiners training: Train the new hire with the relevant information on KYC procedures and tools to become a productive member of the team and also facilitate the integration of  a new employee with a company and its culture

·         Build and drive the culture of knowledge sharing within department and serve as the advocate for KM initiatives within the team.

·         Act as a mediator to answer the queries of the staff about the local and global policies and procedure

·         Utilize the knowledge in designing a training module for the new and existing staff to help and develop KYC skills

·         Update Process & procedures and communicate changes to the team on timely manner

·         Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.

·         Help develop team members; Strive for team consensus and win-win situation & healthy group dynamics.

Legal and Regulatory Responsibilities:

·         Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

·         Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.







Position location

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Degree and Above in relevant discipline 

Level of minimal experience

3-5 years