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IT Server Support Trainee (One Year Contract)

Vacancy details

General information


Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2019). Nearly 8,400 employees across Europe, the Americas, Asia-Pacific, the Middle East and North Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Publication date


Job description

Business type

Types of Jobs - Information systems / IT Project management

Contract type


Job summary


The Trainee will assist in daily operation related to Windows Server Support and Administration and will start working in January 2020. Priority will be given to those who have already completed their degree requirements and ready to start working immediately or in short notice.

Key Responsibilities

  • To perform system administration‘s tasks such as server deployment, upgrade, patch installation, tuning and daily user accounts administration.
  • To provide quality follow-up and management on IT related incidents
  • To coordinate with local and regional IT teams for project implementations and regional development
  • To review and analyze, on regular basis, security logging, and antivirus protection status.
  • Participate in system and project documentation, and operational procedures
  • Be able to work overtime for supporting tight management deadlines
  • To work with various IT support teams to identify and resolve issues, implement enhancement and improvement on IT Infrastructure.

Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided immediately upon request.

La version française est disponible sur demande à votre RH locale


Position localisation

Geographical area

Asia, Hong Kong



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelor Degree in Computer Engineering / Electronics Engineering / Computer Science / Information Systems qualifications with less than 12 months' full-time experiences

Level of minimal experience

0-2 years



Required skills

• Good communication and trouble shooting skills
• Good team player, willing to learn and work under pressure, internship experience with global/regional support is a plus

Technical skills required

• IT knowledge of Microsoft Windows Active Directory or VMware is advantageous.
• Holder of Microsoft Certification is advantageous but not mandatory


Fluent in English