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Head of Asia Operations Projects Team**

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Operations

Job title

Head of Asia Operations Projects Team**

Contract type

Permanent Contract

Management position


Job summary


Operations & Country COOs (OPC) in Hong Kong is made up of four main teams:

-         Financing & Trade Operations (FTO) including Documentary & Guarantee Operations, Credit & Loan Operations

-         Transaction Banking Operations (TBO) covering client account operations

-         Capital Markets Operations (CMO) including Middle Office, Back Office and Transverse Operations functions

-         Asia & Middle-East Operations Projects (AOP) covering CMO, FTO, TBO and Transversal projects



Key Responsibilities

  • Conduct all Operations projects and be the key player for IT projects involving all sectors of OPC (Financing and Investment bank).

  • Manage the relationship between Asian sites including Dubai with Paris, London and NY for project initiatives involving those sites

  • Manage the relationship with Internal departments (e.g. Front-Office, Risk, Finance, Organization, etc.) for any initiatives involving the operations of OPC.

  • Design / put into action project management methodology for Operations projects or for phases of IT projects

  • Take the lead in proposing initiatives aiming at a better efficiency or security in the set-up

  • Define and implement a proper communication set-up around Operations projects

  • Document the project activities with proper procedures

  • Liaise regularly with H/O Operations projects teams (OPC and GIT)  to share best practices and keep a unified project methodology

  • Manage the participation of OPC within the NAP workflow of the Bank in order to ensure a complete and accurate vision and collaboration

  • In charge of the Innovation by defining and implementing disruptive solutions (ie: Robotics, Artificial Intelligence) at the region level

  • In charge of the transformation of the Operations in term of Change Management.


Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided  immediately upon request.


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Position location

Geographical area

Asia, Hong Kong



Candidate criteria

Minimal education level

Postgraduate degree – MA/MSc/PhD/Doctorate or equivalent

Academic qualification / Speciality

Master degree holder, with academic background in Finance, IT or relevant discipline

Level of minimal experience

6-10 years


  • Minimum 7 years of related experience in a Capital Markets and/or Corporate Banking Back Office or Middle Office environment with a key role played in numerous Operations projects
  • Good knowledge of Middle-Office and Back-office processes and of financial products trade life cycle

Required skills

  • Good judgment, alertness and common sense
  • Good communication, organizational and interpersonal skill
  • Good problem Solving skills
  • Rigorous in his/her work
  • Analytical turn of mind



Technical skills required

  • Versatile with PC tools and applications, e.g. MS Office, Visio, VBA
  • Project Management skill


Excellent spoken & written English ;Proficient in Mandarin or other Asian languages an advantage