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Moteur de recherche d'offres d'emploi Crédit Agricole CIB

eOnboarding Analyst

Vacancy details

General information


Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2018). Nearly 8,300 employees across Europe, the Americas, Asia-Pacific, the Middle East and North Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Publication date


Job description

Business type

Types of Jobs - Corporate & Investment Banking

Contract type

Permanent Contract

Job summary



Within the Electronic Client Connectivity team, the eOnboarding team (CAOT) – with representatives based in London and New York – is in charge of the management of the client enablement process and represents the first line of defence in terms of control to mitigate operational risk. The eOnboarding Analyst is in charge of the operational implementation of client mapping processes across electronic platforms and is also at the centre of initiatives led with Sales and Trading to enhance the understanding and visibility of how electronic platforms operate across asset classes.
While the team favours a degree of interoperability across asset classes, this position will focus on Foreign Exchange products and clients.

Key Responsibilities

On-boarding, MIS and Project Management

Client Service
Process client enablement (and deactivation) requests on electronic platforms according to existing rules
Contribute to the continuous improvement of client mapping processes in order to maximise our commercial opportunities in line with the GMD strategy and enhance client experience

Operational Focus
Implement the relevant controls and risk mitigating factors to ensure adherence to applicable rules and regulations regarding the administration of the electronic client base
Propose enhancements to the team’s policy and process documentation
Run regular controls and reconciliations to ensure the integrity of the client base and effectiveness of the relevant controls

MiFID2 – Personal Identifiable Information (PII)
With other permanent team members of the eOnboarding team, be in charge of the upload of users’ PII (for record-keeping purposes)

Change Management
Participate to all relevant Electronic Client Connectivity initiatives and ensure the team is aligned to reach the global GMD goals
Work in close relation with the global eSales and IT teams; attend regular meeting with eSales and Management to review client/on-boarding strategy, exchange ideas and inform of any relevant matters.
In coordination with eTrading Product Managers and eSales, participate to the definition and implementation of relevant business metrics

Management and reporting

Reporting to the Head of eOnboarding

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the London Compliance manual and the Financial Crime Policy.
Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Key Internal Contacts

Global Sales and Trading teams, CIB teams
HIS Chief Business Office and Transversal Functions Group (notably On-boarding and Client Data Management teams)
eTrading Product Manager and relevant eBusiness IT teams
Support Functions (mainly RPC and OPC)

Position localisation

Geographical area

Europe, United Kingdom



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

University degree or appropriate professional experience

Required skills

Experience in enablement of users and clients in at least 2 of the main electronic platforms (such as Bloomberg, Tradeweb, FXall…) or in another investment firm

Technical skills required

Knowledge of relevant regulations such as EMIR Clearing, MiFID2 etc.
Communication skills
Team player
Attention to detail
Excel, Electronic Platforms

Good knowledge of electronic markets and capital markets products – primarily FX if possible


ESSENTIAL - English language