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Client Lifecycle specialist

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.
Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Corporate & Investment Banking

Job title

Client Lifecycle specialist

Contract type

Permanent Contract

Job summary


You will join the Coverage and Investment Banking (CIB) Division responsible for the Bank relationship with clients, the distribution of the whole product range of the Bank and the Monitoring of the counterparty risk exposure.


Functionally, you will be attached to Head Office Global Coverage Organization – Client Lifecycle Data’s “KYC and Counterparties data”. GCO-CLD is in charge, of supervising all matters relating to the management of processes and data relating to Third Parties (whether Clients or Non-Clients) and the associated documentation necessary for a good knowledge of Clients (KYC).


More specifically, this team is in charge of

§   any subject linked to KYC (in relation with Client Lifecycle Data Paris, KYC stakeholders locally and globally): objectives, rules, tools, process, organization…

§   Describing roles & responsibilities of all KYC stakeholders (Business lines & support functions)

§   Set up and implement KYC governance

§   Arbitrate or have arbitrated any significant decision

§   Anticipate any significant evolutions impacting KYC

§   the expert in NY Branch for any subject linked to KYC (in relation with Client Lifecycle Data and all. KYC stakeholders locally and globally): objectives, rules, tools, process, organization…

§   Help stakeholders to translate rules into operational procedures.

§   Lead KYC tools evolutions & implementations.

§   Help stakeholders to find and set up solutions in order to comply with regulatory objectives, while simplifying as much as possible processes.

§   Contribute to the design of testing/ controls plan, procedures.

Key Responsibilities:

The Client Lifecycle specialist is:

§   expected to test, and evaluate related controls and procedures to confirm that business procedures and controls are designed appropriately and operating effectively.

§   Document findings and communicate to process owners and management.

§   Maintain strong relationships with all stakeholders (Compliance, line of business, Support to front team, KYC production teams) that includes challenge and collaboration to solve identified issues.

§   the successful candidate may be asked eventually to work on other GCO CLD projects (CRM and Data Analytics, digital transformation).


The Client Lifecycle Specialist works with all KYC stakeholders in NY and globally, wherever their country.

Management and Reporting:


Key Internal Contacts:

§   Compliance

§   KYC Support to FO teams

§   Front-office Worldwide Relationship Managers and their Global Relationship Managers

§   Global Referential Management teams

§   Internal Audit

Key External Contacts:

Head of GCO-CLD

Head of GCO-CLD - KYC & Counterparties data

HO’s CPL/FS teams

OPC-GRM team in charge of Periodic Reviews (SGP)

Other KYC Support-to-FO teams


Salary range: $90,000 - $125,000

Position location

Geographical area

America, United States Of America



Candidate criteria

Level of minimal experience

0-2 years


2-3 years experience

Required skills

§   Project / action plans management

§   Process analysis & description

§   Problem Management awareness

§   Slideware writing

§   Communication

Soft skills

§   Excellent relationship & cooperation capacity

§   Versatile, adaptive to changes, interested to learn new things.

§   Excellent slideware writing skills (committee, training…)

§   Capacity to communicate with ease and clarity and to interact with senior management

§   Rigor, autonomy, sense of result and priority

§   Capacity to have people cooperate and interact positively.



§   KYC bases appreciated

§   Previous experience in Controls

§   Good understanding of IT structure

§   Understanding of the financial services products is a plus;

§   Good knowledge of Excel and if possible knowledge of PowerBI.

§   Data analysis experience and knowledge of relevant language (ex:Python…)  a plus

§   English compulsory / French appreciated