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Moteur de recherche d'offres d'emploi Crédit Agricole CIB

Chief Operating Officer, Human Resources

Vacancy details

General information


Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2018). Nearly 8,300 employees across Europe, the Americas, Asia-Pacific, the Middle East and North Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Publication date


Job description

Business type

Types of Jobs - Human Resources

Contract type

Permanent Contract

Management position


Job summary

Provide leadership for US HR Operations, which includes setting the strategic vision and prioritizing HR operational programs and initiatives.  Manage the areas of Payroll & Benefits, Projects and HR Information Systems.  Also responsible for HR KPIs, HR processes, HR programs and projects.


Key Responsibilities


·         Responsible for the development of HR procedures and ensuring they are consistently administered throughout the organization

·          Manage HR Operations initiatives at the organizational level to meet established targets through continuous evaluation, quality assurance and focused improvement efforts

·         Ensure HR processes and procedures are adequately documented and consistently applied across HR functions

·         Develop operational strategies for HR Operations

·         Coordinate the follow-up and implementation of HR Audit recommendations

·         Responsible for the HR US Business Continuity Plan

·         Responsible for transversal projects across HR disciplines

·         Governance oversight of HR processes and procedures


Monitoring and control

·         Ensure accuracy and analyse HR key performance indicators

·         Manage the performance of HR Operations

·         Ensure operational risks are identified, reported & corrected in an accurate and timely manner

·         Responsible for the controls relating to Payroll & Benefits

·         Supervise HR US budget and financial reporting in collaboration with the Finance Department

·         Responsibility for departmental reports including Support Functions Dashboard


Payroll & Benefits Management

·         Oversee the administration of payroll and benefits

·         Manage the annual Global Compensation Review (GCR) process in conjunction with the global compensation and benefits team

·         Ensure compliance with Company procedures/policies as related to payroll operational matters

·         Responsibility for signing the reconciliations of the semi-monthly payrolls

·         Overall responsibility for ensuring the accuracy of data between the payroll and HR database systems

·         Managing the flow of information between the payroll and HR areas

·         Managing the relationship with the payroll processing service provider, ADP


HR Information Systems

·         Lead the HRIS strategy in line with Paris HR

·         Build cross-functional partnerships to influence relevant HRIS policy decisions, negotiate budget for HRIS development projects and liaise with IT for the budgeting & support of development activities

·         Responsible for the management of the HR systems and interface with local and global CA-CIB business systems, including:

·         Mercure II (Global Employee database)

·         ADP

·         Business Administration Systems

Job location

Geographical area

America, United States Of America



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Level of minimal experience

11 years and more


11+ years of relevant work experience