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Moteur de recherche d'offres d'emploi Crédit Agricole CIB

Business Analyst

Vacancy details

General information


Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2019). Nearly 8,400 employees across Europe, the Americas, Asia-Pacific, the Middle East and North Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Publication date


Job description

Business type

Types of Jobs - Information systems / IT Project management

Contract type

Fixed-Term Contract

Term (in months)


Management position


Job summary

Summary of the position:

In a challenging and multicultural environment, we seek a Business analyst to join our Core Banking IT department which is in charge of developing and maintaining the Front Office Digital Channel Solutions for CACIB. The Website and Mobile Application is available globally all around the world. We provide a comprehensive digital solution to our corporate customers that include some of the most diverse business-groups across the globe. Our solution helps our clients access complete reporting of all their accounts, treasury and trade finance operations and allows them to process payments across markets in just few clicks or taps! The candidate will work to implement new digital solutions for the bank, working in a team with developers, PM, Technical Lead and co-business analysts.
Main responsibilities:

  • Propose solutions for the new requirements
  • Write functional specifications, mock-ups and diagrams for enhancements and bug fixes
  • Prepare demo/presentation materials and release notes
  • Keep up-to date the existing documentation (data dictionary, use guide etc.)
  • Communicate with support team for Production matters
    Provide and monitor 3rd Level application support

Main duties details:

As a Functional Tester
-Facilitate various test activities (regression, integration, functional test)
-Prepare functional test cases-Prepare acceptance report summary on per release basis
-Provide regular support (prepare testing steps) to test automation experts
-Define functional test scenarios for core banking and payment systems
-Collaborate with developers to support other departments’ Testing / Dev teams
-Recording issues utilizing tracking tool with priority and severity and alert the management

Maintenance and support
-Provide L3 technical support for applications under responsibility
-Analyse and resolve tickets raised by end-users in production environment
-Analyse enhancement requests as prioritized by business for live applications under responsibility and provide IT inputs
-Assist L1/L2 support to improve support quality over time

-Prepare and maintain documents (Release Notes, Test Plans/Guides, PRB, Functional Specifications, User Stories and other standard documents)

Co-ordination and communication
-Coordinate with other developers and business analysts as needed to deliver solutions on time and with good quality
-Coordinate with business teams and co-contributors
-Organize grooming sessions / meetings on any topics under control as needed
-Provide consultancy to managers, developers and other team members

Secondary duties:

  • Other duties may be assigned.

Position localisation

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Degree in related field

Level of minimal experience

3-5 years


•Strong organizational and communication skills
•Strong ability to analyze and summarize
•Self-sufficient and pro-active in sourcing information
•Strong sense of confidentiality

Technical skills required

•The position required sound knowledge of latest Java related technologies and frameworks for software development and maintenance.