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Business Analyst

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2020). Nearly 8,400 employees across Europe, the Americas, Asia-Pacific, the Middle East and Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Publication date


Job description

Business type

Types of Jobs - Information systems / IT Project management

Job title

Business Analyst

Contract type

Permanent Contract

Management position


Job summary

Summary of the position:

Upholding the communication with stakeholders (project managers, peers, counterparts in Paris and software engineers), the candidate will ensure that the delivered product answers the business’ needs. The position requires a deep functional knowledge and understanding in trade finance products like documentary credits, collections, loans and guarantees.

Main responsibilities:

  • Analyse, assess and clarify functional specifications, from simple to complex/strategic projects. Write specifications and ensure validation and adherence of project's stakeholders.
  • Manage the change requests during the implementation stage in coordination with sponsors, project managers and technical teams
  • Follow up the implementation of the solution with software engineers and provide clarifications when necessary.
  • Prepare and execute the test plan at application level. Manage the resolution of issues raised following test plan's execution.
  • Manage UAT, qualify and recommend decision on user’s change requests.

Main Duties:

  • Requirement gathering,  Analysis and Testing

Gather business requirements and clarify needs if needed
Implement and test components from functional specifications
Manage user requests and participate in discussions on requirements
Conduct integration testing before handing over product for UAT
Provide functional support during UAT activities

  • Maintenance and support

Provide L3 functional support for applications under responsibility
Analyse and resolve tickets raised by end-users in production environment
Analyse enhancement requests as prioritized by business for live applications under responsibility and provide IT inputs.
Produce documentation for L1/L2 support to improve support quality over time.

  • Functional Documentation

Elaborate or review user's documentations (user guides, release notes...)
Prepare specification documentations and validate with business as per project requirements.
Participate in functional analysis and keep the documentation up to date w.r.t. any new changes.

  • Co-ordination and communication

Co-ordinate with other business analysts, developers and end-users as needed to deliver solutions on time and with good quality
Organize meetings on any functional topics under control as needed
Provide consultancy to managers, developers and other team members.



Position localisation

Geographical area

Asia, Singapore



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Related degree

Level of minimal experience

3-5 years


- Candidates should have Business Analyst experience
- Expert to understand business requirements and transpose them into specifications and solution design proposal
- Expert to easily communicate with multi-cultural team members
- Expert to work in an Agile delivery environment
- Strong skills in tests methodology
- Strong organizational and communication skills
- Strong ability to analyze and summarize
- Self-sufficient and pro-active in sourcing information
- Strong sense of confidentiality

Required skills

- Expert in Project Management methodologies

Technical skills required

- Data Modelization Methodologies and
- DB, SQL queries and stored procedures query proficient