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Analyst/Associate, Confirmation**

Vacancy details

General information


About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Credit Agricole Group, the 12th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2021). Nearly 8,600 employees across Europe, the Americas, Asia-Pacific, the Middle East and Africa support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

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Job description

Business type

Types of Jobs - Operations

Job title

Analyst/Associate, Confirmation**

Contract type

Permanent Contract

Management position


Job summary

**This position will be under the Employee Referral Program in Hong Kong.


Department: Capital Markets Operations

Team: Capital Markets Back Office




Operations & Country COOs (OPC) in Hong Kong is made up of four main teams:


  • Financing & Trade Operations (FTO) including Documentary & Guarantee Operations, Credit & Loan Operations
  • Transaction Banking Operations (TBO) covering client account operations
  • Capital Markets Operations (CMO) including Middle Office, Back Office and Transverse Operations functions
  • Asia & Middle-East Operations Projects (AOP) covering CMO, FTO, TBO and Transversal projects


Within CMO, the Back Offices (CMB) provides operational services to multiple CA-CIB sites including Europe, US, Gulf and Asia for all Capital Markets transaction including FX, MM, Derivatives, Structured trades and Fixed Income activities.


The activities of Confirmation team focusing on FXMM, Derivatives and Structured products confirmation under Asian booking.



Key Responsibilities

  • Responsible for the confirmation processing of capital markets transactions including FXMM, FXNDF, FX Options, IRS/CIRS, Swaption, Caps and Floors, Structured Products covering Singapore, Hong Kong, Shanghai, Tokyo  and other satellites in HK processing hub to ensure the daily operational activities of capital markets products are performed smoothly and efficiently.
  • Ensure confirmations are issued in compliance with local regulations and the internal policy.
  • Review operation process and application systems and recommend on enhancements to ensure the effectiveness in transaction processing and settlement.
  • Identify and resolve workflow issues and problems.
  • Establish and update the procedures.
  • Engages in direct customer contact to ensure quality and timely services in transactions processing and inquiries are provided
  • Handle daily reporting for internal control.
  • Assist in system enhancement and responsible for UAT testing
  • Assist team head to carry out common projects / global initiatives
  • Provide management with information on unusual booking and settlement matters.
  • Initiate client contact on trade confirmation or settlement matters and handle enquiry where necessary.
  • Maintain a high level of client service internally and externally and help actively manage the Client-provider relationship
  • Ensure risks and issues identified are resolved in an appropriate and timely manner.
  • Keep operational losses at the lowest level


Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided immediately upon request.


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Position location

Geographical area

Asia, Hong Kong



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Degree holder in Finance or Economics preferred

Level of minimal experience

3-5 years


  • Minimum 3 years of experience in a Capital Market Back-Office
  • Good knowledge of Back-office organization and processes on FX and MM activities

Required skills

  • Good communication skills
  • Good analytical, organizational and interpersonal skill
  • Good decision making and problem solving skills
  • Good judgment, alertness and common sense
  • Hard-working, comfortable with multi-tasking and able to work under pressure
  • Perfectly at ease in a multi-cultural environment
  • Willing to work overtime, public holidays and flexible hours

Technical skills required

  • Versatile with PC tools and applications, e.g. MS Office, VBA
  • Good knowledge and experience in FXMM settlement
  • Good hands-on knowledge in SWIFT and related operations
  • Sound understanding of operational and settlement risk


Proficient in English and Mandarin – another language is a plus