Summary of the position:

The Senior Business Analyst is in charge of performing business analysis for GRM SGP in the context of the RPA implementation project on KYC processes.

 
Main responsibilities:

Business Analysis

· Redaction of Business Specifications for KYC processes automation, including requirements for other impacted applications

· Animation & Participation to workshops with KYC SME business operators to identify requirements and draw processes

· Analysis and identification of suitable solution using RPA / RPA+ technologies

· Definition of As-is and To-be processes (Process Mapping under Visio)

· Functional support to development team during design, build and test phases

· Preparation, Execution and follow-up of User Acceptance Test phases (test cases)

· Support to development team for preparation of production releases

· Communication and coordination of business operators actions related to the project

· Functional monitoring of production post go-live and calculation of savings

· Build a backlog of use cases for future review and implementation

· Contribution from time to time to non-RPA related tasks when required by the team (5 – 10% scope)

Change Management

· Redaction / support of redaction / update of procedures and tutorials

· Functional support to business teams in preparation of robot deployment

· Guidance during trainings of users before rolling out new automated processes

· Proactive engagements with users to identify new challenges / opportunities via effective change management methods and tools

Legal and Regulatory Responsibilities:

· Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

· Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Requirements

Minimum 6 years of relevant Business Analysis experience
Excellent Business Analysis skills: gather and elicit business needs, functional specifications, process mapping, data mapping, UAT conception/execution
Knowledge of Robotics Process Automation (RPA)
Knowledge of AML/KYC business / processes
Knowledge of Corporate/Investment Banking Middle-Office and Back-Office processes
Excellent analytical and synthesis skill
Self-motivated and excellent team player
Excellent written/verbal communication skills with all stakeholders (business, IT, management)
Rigorous in his/her work
MS Office, MS Visio, JIRA

Bachelor in IT/ Computer Science