Summary of the position:
The Senior Business Analyst is in charge of performing business analysis for GRM SGP in the context of the RPA implementation project on KYC processes.
Main responsibilities:
Business Analysis
· Redaction of Business Specifications for KYC processes automation, including requirements for other impacted applications
· Animation & Participation to workshops with KYC SME business operators to identify requirements and draw processes
· Analysis and identification of suitable solution using RPA / RPA+ technologies
· Definition of As-is and To-be processes (Process Mapping under Visio)
· Functional support to development team during design, build and test phases
· Preparation, Execution and follow-up of User Acceptance Test phases (test cases)
· Support to development team for preparation of production releases
· Communication and coordination of business operators actions related to the project
· Functional monitoring of production post go-live and calculation of savings
· Build a backlog of use cases for future review and implementation
· Contribution from time to time to non-RPA related tasks when required by the team (5 – 10% scope)
Change Management
· Redaction / support of redaction / update of procedures and tutorials
· Functional support to business teams in preparation of robot deployment
· Guidance during trainings of users before rolling out new automated processes
· Proactive engagements with users to identify new challenges / opportunities via effective change management methods and tools
Legal and Regulatory Responsibilities:
· Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
· Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.
Requirements
Minimum 6 years of relevant Business Analysis experience
Excellent Business Analysis skills: gather and elicit business needs, functional specifications, process mapping, data mapping, UAT conception/execution
Knowledge of Robotics Process Automation (RPA)
Knowledge of AML/KYC business / processes
Knowledge of Corporate/Investment Banking Middle-Office and Back-Office processes
Excellent analytical and synthesis skill
Self-motivated and excellent team player
Excellent written/verbal communication skills with all stakeholders (business, IT, management)
Rigorous in his/her work
MS Office, MS Visio, JIRA
Bachelor in IT/ Computer Science